Jobs / United States / Uber Freight US LLC
Customer Support Specialist III
Uber Freight US LLC · 🇺🇸 Memphis, TN 38103, United States
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 23 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 61 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Uber Freight US LLC
The US Department of Labor certified 23 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 61 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Uber Freight US LLC →
About the role
Schedule: Full Time Job Type: On-site Salary Type: Hourly Req #: 3227 About the Role Customer Support Specialist III is a key contributor to our operations division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. This position will work at our office in Memphis. The training will be onsite Monday-Friday for the first 90 days. After training, a hybrid schedule is available. What the Candidate Will Do • Process shipment entries and actively lead timely performance/automation objectives • Maintain consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc. • Exceed customer on-time pick-up and delivery expectations • Supervise shipments and revise when vital based on changing shipper, customer, and carrier needs • Utilize external websites and other tools of communication to set shipment appointments • Update load status in the system, e.g. loaded pick-up, delivery, empty, etc. • Set up new receivers, vendors, and supplier’s locations • Work directly with Logistics Teams to assist with shipment issues or problem-solving • Additional Responsibilities Regarding Customer and Carrier Relationships • Correspond with customer and carrier regarding detention and other accessorial information • Set up new customer and vendor users on our platform • Acquire solid understanding of customer business practices and workflow Basic Qualifications • High school diploma or GED equivalent • Minimum of 2-4 year of experience with intermodal shipments Preferred Qualifications • Customer Service background • Service-related industry experience • Knowledge of the freight industry • Basic proficiency with Microsoft Office Suite • Intermodal Experience • Bachelors Degree preferred Benefits & Compensation for U.S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role. About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com . Candidate Privacy Notice Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice . EEOC Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.