Solution Architect

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About the role

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity The solution architect is a key member of the professional services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The solution architect plays a lead role during the implementation, identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions. This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby. WHAT YOU’LL ACHIEVE • Solution design using the full Zuora product portfolio • Design and validate that the proposed solution architecture supports the stated and implied business requirements • Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices • Articulate and present different point of views on various technologies • Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups • Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users. • Deliver Expert Services to the Zuora Partners About You • Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions. • Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it • Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation • Experience in data analysis, conversion and migration, interfaces and reports • Experience with system design using configuration and/or customization, integration, testing and support • Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover • Experience in Waterfall and Agile methodologies • Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment • Experience with accounting and be able to converse effectively with Finance teams • Experience managing tasks on multiple projects simultaneously Benefits Zuora offers a compre

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