Jobs / United States / Smartsheet INC
Partner Operations Specialist (Remote Eligible - Costa Rica)
Smartsheet INC · 🇺🇸 San Jose, CR
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 22 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 12 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Smartsheet INC
The US Department of Labor certified 22 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 12 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Smartsheet INC →
About the role
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Partner Operations Specialist to support the sales teams throughout the sales cycle. This role will be based out of Costa Rica and reports to our Manager of Partner Operations based in Costa Rica. You Will: • Support all sales teams and channel partners throughout the complete sales cycle to meet customer needs • Work within the Salesforce.com CRM & CPQ system to assist sales reps • Manage high volume intake queue, maintaining consistent SLAs • Manage partner deal registration process (lead routing) • Review contracts and order paperwork for completeness and accuracy • Create custom order forms, provide guidance on complex deal structures, and escalate specialized issues to appropriate stakeholders for resolution • Quickly learn and master the quoting process • Coordinate deal reviews with sales; support training, development, and compliance with operational policies • Manage the daily deal approval process • Work between the Finance, Legal, Professional Services, and Sales departments to ensure sales transactions are quick and efficient • Identify areas for improvement in the Quote to Cash Cycle to accelerate order processing for improving sales efficiency • Assist with the reconciliation of multiple transactions and other contract related adjustments • Respond to Partner inquiries (purchase orders, quote requests, invoices, order confirmations, status updates, pricing details) You Have: • 2+ years of experience with Order Management, Sales Ops, or Deal Desk at a SaaS organization • 2+ years of experience working with Channel Partners is a must • Ability to ensure order detail and documentation is updated and entered in the system • Familiarity with financial or revenue recognition principles and contracting guidelines • Experience in a high volume / multi transactional environment for EOM, EOQ, and EOY • Ability to thrive in a fast-paced,evolving, high-growth environment; ability to execute on new processes • Ability to problem solve and work cross departmentally with multiple stakeholder • Communicates clear and effectively to various situations and audiences • Experience working in Salesforce, Smartsheet and Tableau preferred Perks & Benefits: • Fully paid Health & Life insurance for full-time employees and family members • Monthly stipend to support your work and productivity • Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. • 12 days paid Vacation + Flexible Time Away Program • 20 weeks fully paid Maternity Leave • 12 weeks fully paid Paternity/Adoption Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to LinkedIn Learning online courses • Company Funded Perks including a counseling membership and your own personal Smartsheet account • Teleworking options from any registered location in Costa Rica (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and ch