Senior DevOps Engineer I (Automation)
Smartsheet INC · 🌍 Bangalore, INDIA
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About the role
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. When was the last occasion you had the opportunity to contribute to a company that is shaping an industry and empowering individuals to translate ideas into tangible impact with speed? Smartsheet's core mission is to empower everyone to enhance their work processes. Our business model is founded on identifying exceptional talent and providing them with the autonomy to develop our acclaimed Software as a Service (SaaS) offering. With a user base exceeding 10 million, our platform is utilized across various industries, including construction, retail, and software development, presenting us with unique technical challenges. Smartsheet is seeking a Senior Business DevOps Engineer to join our Corporate Systems Development team in Bangalore. This role will focus on building and scaling our CI/CD pipelines, infrastructure automation, monitoring frameworks, and deployment processes supporting mission-critical integrations across Finance, People, Sales, Legal, IT, and Engineering systems. You’ll work across a variety of systems and platforms (AWS, GitLab, DataDog, Terraform, Boomi, UiPath) to streamline deployment of backend integrations and automation solutions. If you thrive on optimizing developer velocity, ensuring system reliability, and automating everything from build to deploy, this role is for you. The position reports to the Senior Manager, Systems Development and collaborates closely with global developers, architects, and application administrators to ensure our platform foundations are secure, efficient, and scalable. You Will: • Design, implement and maintain CI/CD pipelines using GitLab and AWS Code Pipeline for integration, automation, and infrastructure projects. • Develop and manage infrastructure-as-code (Terraform, TerraGrunt, CloudFormation) for consistent, versioned deployment environments. • Build observability and monitoring frameworks using DataDog, Cloudwatch and custom dashboards for integration health. • Automate environment provisioning and configuration management. • Reviewing and remediating any vulnerabilities reported by SecEng monitoring tools like WIZ within the agreed upon SLA, ensuring compliance • Proactively monitoring for code obsolescence and upgrading any AWS code bases • Collaborate with developers to containerize workloads and streamline Lambda deployment packaging and dependency management. • Enhance system reliability and deployment speed through automation of build/test/release workflows. • Support developers in managing staging and production release processes, including rollback plans and change validation. • Partner with architects to define DevOps best practices for security, scaling, and fault tolerance across integration services. • Participate in a production support rotation, triaging environment-level issues and improving alerting and recovery automation. You Have: • BS in Computer Science, related field, or equivalent industry experience • 7+ years of experience in DevOps or System Engineering roles • Proven expertise in AWS services (Lambda, Step Functions, EC2, SQS/SNS, S3) • Hands-on experience in with Terraform, TerraGrunt, GitLab CI/CD, AWS CDK and Infrastructure as Code principles • Solid understanding of networking, security groups, VPC, and API gateway configurations • Experience with containerization (Docker)