Jobs / United States / Harvey
Analyst, Customer Trust
Harvey · 🇺🇸 New York
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 1 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Harvey
The US Department of Labor certified 1 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Harvey →
About the role
WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Some of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time. Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else. In this role, you will report to the Customer Trust lead. You will drive company growth by addressing customer security inquiries, supporting our Go-To-Market (GTM) team with accurate and timely responses, and elevating our overall security posture. You will operate at the intersection of technical security, customer success, audit, and AI innovation, leveraging Harvey’s own tools to improve the speed, automation, and accuracy of our responses. This is a unique opportunity to shape the customer trust narrative, manage our Trust Center, and empower Harvey to win complex deals. WHAT YOU'LL DO - Customer & AE Partnership: Act as a technical point of contact for our Go-To-Market (GTM) team and customers regarding security questions. Provide timely, accurate, and empathetic responses to questionnaires and concerns, ensuring we answer customer questions and unblock deals while maintaining high security standards. - AI-Powered Automation: Leverage AI and Harvey’s internal tools to continuously improve the efficiency and accuracy of our response process. Build scalable workflows to reduce manual overhead and improve response times while optimizing quality. - Metrics & Reporting: Establish and report on key performance indicators (KPIs) for the Customer Trust function. Use data to track team impact, response velocity, quality of answers, and the influence of trust on sales outcomes. - Sales Enablement & Thought Leadership: Manage our Trust Center, create and maintain a high-quality security and regulatory knowledge base, and help develop thought leadership supporting our GTM teams to handle complex security discussions. - Cross-Functional Collaboration: Partner closely with Product Security, Legal, and GTM/Sales to align on security positioning, product roadmaps, and evolving customer requirements. WHAT YOU HAVE - 3+ years of experience in Information Security, Customer Trust, Technical Program Management, or Security Consulting, with a proven track record of supporting and improving compliance programs. - Audit