Expert Network Engineer

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About the role

About Ensono Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 2,900 associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. Duties and Responsibilities • Supports all Network environments for Ensono clients • Provide L3 Operations support for investigation, troubleshooting and resolving network communications and operations issues impacting client, backbone access, or performance • Design, engineer, and implement complex network solutions in a variety of disciplines, security postures, access control, and infrastructure • Responsible for Incident Management, Request Fulfillment, Change Management, Event Management, and Problem Management for all client environments • Perform a consultative role to both internal and external customers and at all levels of the organization • Understanding of large-scale network capacity management and modeling. • Proactively monitor client network performance to assess and making recommendations for improvement • Drive and implement network solutions-based architectures to increase efficiencies • Proactively contribute to documentation, automation and processes improvement • Provide strategic technical direction on highly complex network projects or activities involving the selection and recommendation of design approach and systems technology • Performs client and market research to define and qualify strategy and direction. • Research and develop innovative solutions around existing network solutions and future technologies. Creates product road maps and writes user stories and requirements • Regularly lead self and others and/or established as Product SME and/or established as specialist • Ability to manage multiple projects and ability to plan Network roadmap • Analyzes current and future information technology industry trends to determine the potential impact on business or network systems architecture All About You • Passionate about Networking and experience in a fast-paced, highly technical Network Operations environment • Strong verbal and written communications skills, and excellent customer support capabilities • Self-motivated demonstrating strong organizational and listening skills; and very detail oriented with the ability to carry out assigned tasks with minimal supervision • Ability to consistently act in a professional manner and communicate with all levels of the organization, both internally and externally • Methodical problem resolving skills and mastery of developi

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