National Health & Wellness Advisor | Mon to Fri 38 hours | Balcatta Support Centre

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About the role

Reporting to the National Consumer Experience Manager, the National Health & Wellness Advisor is responsible for the national delivery, growth and continuous improvement of Sodexo's health, wellbeing and resident engagement programs across village operations. The role leads to the planning, implementation and evaluation of ThriveWFX initiatives that support physical health, mental wellbeing, social connection and healthy lifestyle behaviours. Working closely with operational leaders, site teams, clients and residents, the role ensures programs are relevant, engaging, measurable and aligned to resident needs. The position maintains a strong field presence through regular travel to operational sites, partnering directly with village teams and residents to understand local needs, and evaluating programs effectiveness, driving engagement and identifying opportunities for continuous improvement. As a key member of the Resident Experience Team, the National Health & Wellness Advisor contributes to Sodexo's broader Resident Experience Strategy by enhancing resident wellbeing outcomes, strengthening community connection and supporting the delivery of positive moments that matter across the resident journey. Responsibilities : ThriveWFX Program Management • Lead the national execution of the ThriveWFX strategy and annual activation calendar. • Coordinate wellbeing campaigns, challenges, initiatives and awareness events across village operations. • Ensure consistency of the ThriveWFX brand, standards and resident experience. • Maintain governance processes, program documentation and operational frameworks. • Identify opportunities to expand program reach and impact. Health & Wellbeing Delivery • Design and coordinate initiatives that support physical, mental and social wellbeing. • Develop health promotion, education and behaviour change programs. • Support resident participation through engaging and inclusive experiences. • Establish partnerships with internal and external wellbeing providers. • Promote proactive health and preventative wellbeing approaches. Resident Engagement & Community • Drive participation and engagement across all resident demographics. • Support social connection, community building and resident wellbeing outcomes. • Gather resident feedback and insights to improve programs and experiences. • Support village activation initiatives and key resident experience campaigns. Operational Engagement & Site Support • Undertake regular travel to villages nationally to support ThriveWFX program delivery and resident engagement. • Build strong relationships with Village Managers, operational leaders and frontline teams to embed health and wellness initiatives into village culture. • Conduct site visits, observations and resident engagement activities to understand local needs and identify opportunities for improvement. • Support the successful implementation of national campaigns and local wellness activations. • Coach and support site-based ThriveWFX Team members and key stakeholders to increase program participation and effectiveness. • Gather resident and client feedback through formal and informal engagement channels to inform continuous improvement. • Monitor program compliance, brand standards and consistency of delivery across the portfolio. • Share best practice initiatives and success stories between villages to support national excellence in wellbeing delivery. Stakeholder Engagement • Build effective working relationships with operational, client and corporate stakeholders. • Partner with site leadership to embed ThriveWFX into village culture. • Influence stakeholders to support participation and resident wellbeing objectives. • Act as the national subject matter expert for health and w

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