Jobs / United States / Avery Dennison Corporation
Customer Service Officer
Avery Dennison Corporation · 🇺🇸 Kecamatan Cikarang Utara, Jawa Barat, ID
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 13 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 7 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Avery Dennison Corporation
The US Department of Labor certified 13 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 7 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Avery Dennison Corporation →
About the role
The Customer Service (CS) Professional is responsible for following up orders and providing services to customers. Provide Customer Service in a Call Center or other area of the operations to assigned customers and accounts. Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment. This position differs from the “Internal Sales Consultant” position in that the majority of time is dedicated to supporting the sale activities and the customer and not toward direct selling. YOUR RESPONSIBILITIES WILL INCLUDE: • Respond to customer requires and requests (via telephone, fax and mail) in a timely manner. • Understand customer needs and provide timely response to customer request • Coordinate with sales team, other departments and production on delivery of goods and services. • Handle customer complaints according to the Company procedures and services standard, able to suggest corrective actions to drive cross departments for service improvement • Communicate with customers and vendors regarding the latest development of the customers to maintain updated customer profile information. • Proactively share among team members on new product/system knowledge/process improvement. • Provide suggestions to the supervisor on the improvement of the current order / operation flow to increase efficiency. • Be proactive and self-aware. • Provide selling support to respond to management needs • Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment • Authorizes credit memos/refunds within policy and according to established procedures. • Champion customer needs and follow up on customer inquiries • Provide responsive order management support including order entry, or expediting and shipment information to customers • RBIS solutions & products & manufacturing process • Knowledge of customer garment production lead time & ordering process • RBIS E2E order to cash process. • Ensure all tasks are performed with a strong commitment to Safety and the implementation of 5S practices . WHAT WE WILL BE LOOKING FOR IN YOU: • Bachelor’s Degree required. • Strong communication skills. • Problem solving skills • Lean/Process Excellence, Digital and Automation Mindset, Data & Analytical • English skills – advanced reading & speaking • Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, Google applications especially Google sheet/Excel and function specific software (Macro VBA,...) • 1-3 years experience in the apparel industry preferred • Focus on customers & market • Drive action & execution • Collaborate across boundaries ON THE JOB LEARNING: • Develop ability to handle customers’ enquiry and complaints by offering alternatives in addressing issues, make simple analysis & set priority for tasks Provide own point of view / suggestion when discussing with superiors. • Interaction with customers and colleagues will help develop your communication skills, including how to provide detailed instructions and, on-the-job demonstrations. • Develop your ability to work with procedures and plan work according to the situational needs in order to accomplish a larger objective.