Customer Facing Research Analyst

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About the role

Customer Facing Research Analyst Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values . Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere. In person attendance is required at least once per year for an onsite meeting. For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote Who We Need Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. This Opportunity This Customer Facing Research Analyst position is a high impact, customer-facing role that requires a diverse set of skills spanning technical execution, applied research methodology, and relationship management. You will work directly with life sciences partners to translate research questions into analytical approaches, execute studies using real-world Electronic Health Record (EHR) data (~120M+ patients), and guide customers in best practices for real-world evidence generation. You will play a key role in advancing customer research by helping shape analytical approaches, ensuring methodological rigor, and driving projects forward from question to insight. While customers may define or co-develop study protocols, you will provide guidance on study design, bias considerations, statistical approaches, and interpretation of results. This role requires balancing rapid-response analytical support with deeper, more complex investigations, while maintaining a high bar for scientific rigor and customer experience. Responsibilities • Partner closely with life sciences customers to understand research questions and translate them into analytical approaches • Required to excel in providing technical analytics support as well as directly working with customers on calls to troubleshooting customer analysis. • Use technical skills to scope out customer analyses requests, produce studies and results using SQL, R and Python within an agreed upon deadline. • Build strong, trusted relationships with customer stakeholders, acting as a key partner in advancing their research goals • Apply appropriate research methodologies, including cohort design, bias mitigation, and statistical analysis • Communicate on the status of various projects and collaborate with success managers to ensure that Truveta clients can be successful with the platform. • Guide customers on best practices in real-world data research, including study design tradeoffs and interpretation of results • Lead customer-facing discussions to unblock research challenges and drive projects forward • Collaborate with customers to support peer-reviewed publications and high-quality research outputs • Deliver both rapid-response analyses and deeper, in-depth investigations depending on customer needs • Provide technical support and troubl

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