Jobs / United States / FIVE9 INC
Data Center Technician (in Santa Clara, CA)
FIVE9 INC · 🇺🇸 United States (Remote) · Remote
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 12 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 7 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — FIVE9 INC
The US Department of Labor certified 12 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 7 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for FIVE9 INC →
About the role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking an experienced and detail-oriented Data Center Technician to join our team. The Data Center Technician will be responsible for supporting the management and maintenance of our data center infrastructure. This includes ensuring the reliability, security, and efficient operation of our servers, storage systems, and network equipment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment. This person would handle tasks like installing and configuring equipment, troubleshooting issues, performing maintenance, and contributing to disaster recovery planning. They exhibit a deep understanding of data center technologies, strong analytical and troubleshooting skills, and excellent communication skills. This is an execution-focused role: the Technician carries out day-to-day installs, maintenance, and troubleshooting to standards and plans set by the Data Center Engineering team, rather than owning long-term design or capacity planning. This position will be working at our data center in Santa Clara, CA, five days per week, along with being on call. Key Responsibilities: The daily responsibilities of a Data Center Technician are varied and critical to the smooth functioning of the organization's IT infrastructure. Key responsibilities include: • Install, configure, and maintain servers, storage arrays, and network equipment. • Oversee the physical layout of the data center, including rack and cable management. • Monitor and manage power and cooling systems to ensure optimal environmental conditions. • Monitor and calculate power usage, power balancing and power availability in each cabinet • Continuously monitor system performance, troubleshoot issues, and ensure maximum uptime. • Perform regular hardware and software maintenance, including patches and upgrades. • Implement and enforce security protocols to protect the data center from physical and digital threats. • Ensure compliance with industry standards and regulations. • Create and maintain detailed documentation of data center configurations, procedures, and assets. • Execute capacity plans and space/power allocations defined by the Data Center Engineering team. • Collaborate with other IT teams to support new applications and services. • Provide hands-on support and troubleshooting for hardware and software issues. • Ability to collaborate with other engineers and IT professionals to achieve common goals, troubleshooting and resolving issues • Communicate and coordinate with remote hands in remote data centers, providing technical direction when needed. • Maintain asset inventory in DCIM – for both production and lab environments. • Perform all shipping and receiving duties including RMA activities. • Impeccable hygiene on tickets and tasks assigned in a timely manner. • Follow change management process and participate in off hours change windows. • Comfortable using command line interfaces. • Familiarity with Linux and other cli operating systems. • Ability to lift up to 75 lb. Requirements: • Strong technical knowledge of networking, servers, and storage hardware, with the ability to install and support that equipment to established specifications. • Hands-on experience with server and storage hardware from var