Engineering Manager - Australia

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About the role

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started! Step into a role where strategy meets execution . At Constant Contact, we are looking for an Engineering Manager to anchor our Australian software development team. This isn’t just about oversight; it’s about impact. As a senior technical leader, you’ll be a true player/coach —mentoring our engineers, applying cutting-edge Domain-Driven Design, and staying connected to the complex technical challenges that drive our business. You’ll be the bridge between our global strategy and local execution , working cross-functionally with product, sales, and marketing to deliver at speed. If you are a high-energy leader who thrives when balancing system stability with innovation , this is your opportunity to shape the future of our regional engineering success. **This is a hybrid position based out of our Brisbane, AUS office What You’ll Do: • Drive Agile principles and a high performing team • Balance the demands of people management and technical delivery—successfully shifting between supporting team growth and complex technical troubleshooting as the business requires • Ensure the platform and the business as a whole retains its compliance and certifications • Oversee and manage improvements in system administration & network engineering, software / system architecture, and the virtualisation & database platforms • Oversee functional and technical specifications as required for project work in conjunction with BA/Scrum Master • Review and oversee the currency and maintenance of security systems (ISMS), code, policies & processes • Manage the execution and reporting of periodic security, redundancy and DR test programs • Review and oversee the upgrading and maintenance of the company’s tech stack, dev infrastructure and QA environments • Apply initiative, integrity, domain knowledge, verbal agility, and diplomacy to achieve the business’ outcomes. • Mentor and grow passionate individuals who work well in strong teams • Provide high level strategic input across company as required • High level/complex support investigations, fixes as required. • Work with LAMP stack (Linux, Apache, MySql, PHP). Percona and/or MySql, GitHub, Terraform, Jenkins Who You Are: • Minimum 3+ years’ experience leading development teams in a SaaS environment • A proven self-starter with an exceptional understanding of software development tools & processes • Experience working in an agile team environment and holding the team accountable to milestones and outcomes • Strong written and verbal communication skills • Strong troubleshooting skills and creative problem-solving ability • Demonstrated ability to balance system stability, performance, and technical debt against fast-paced product roadmaps. • Demonstrated experience applying Domain-Driven Design (DDD) principles to design modular, scalable SaaS architectures with clear boundary lines and low cross-team coupling • Degree in Computer Science / Engineering (or related) • Strong fundamental skills working with cloud computing (AWS), networking and physical hardware • Good understanding of Information Security requirements and compliance (eg. ISO 27001 and SOC2) within a SaaS business. • Comfortable working across international

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