Senior DDI Engineer

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About the role

Verisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance in domain name system (DNS) services. We are a mission focused, values driven company where each individual can contribute to building a stronger, more secure internet. We offer a dynamic and flexible work environment with competitive benefits and the ability to grow your career. We are looking for a DDI Engineer to join a team responsible for building, managing and maintaining the Infoblox platform, along with other network management systems on which our mission-critical services depend. We prize professionals who are equipped with great technical skills and a self-starting attitude. We seek individuals with a sense of purpose and for whom detail and craftsmanship are of their essence; individuals that are curious, demonstrate initiative, and love solving problems. Our platform and our team Our platform uses a mix of commercial and Open Source off-the-shelf software to deliver a DDI infrastructure platform, integrating with multiple platforms and services across Verisign. We follow a mostly Kanban workflow, adhere to GitOps principles as much as possible and value fast iteration, secure-by-default solutions and customer-oriented mindset. Job responsibilities: • Build, operate, and maintain our Infoblox platform supporting our DDI initiative at Verisign • Implement and support monitoring pipelines for DDI platform health to support platform observability and availability • Automate DDI workflows for provisioning, cleanup and compliance enforcement • Troubleshoot complex DNS/DHCP/IPAM incidents, participate in root cause analysis, and implement permanent fixes • Create and maintain documentation and runbooks for our first-line support teams • Ensure compliance with vulnerability management standards and information security standards • Participate in a 24x7 on call rotation for tier 3 support Required Skills: • Bachelor’s degree in computer science or a related technical field, or equivalent combination of education and experience • 8+ years of relevant industry experience • Written and verbal communication skills – ability to clearly and succinctly describe complex issues • Experience deploying and operating a DDI platform from industry leading vendors in a production environment • Experience integrating multiple services with a DDI platform in a enterprise architecture • Strong understanding of DNS protocols, DHCP lease management and IPAM (IPv4 and IPv6) hierarchy • Understanding of CMDB and ITIL concepts • Understanding of network protocols and security • Ability to write scripts in either Python or Go that can interact with multiple platforms in an enterprise architecture Desired Skills, Experience, and Attributes : An ideal candidate will have a blend of technical skills, a desire to work as part of a team to learn and grow themselves and those around them, and will have some of the following skills: • Experience running an Infoblox platform in a production environment and integrating both custom and built-in services within an enterprise architecture • Experience maintaining highly available services in both an on-prem and cloud-based production environment. • ServiceNow integration experience (API, workflows etc) • Understanding and able to use with development tools such as Github, Jira • Understanding of BGP and anycast • Exposure to Netbox • Exposure to Kubernetes • Familiarity with one more public and/or private cloud computing platforms • Familiarity with Network Discovery • Familiarity with ISC BIND and DHCP/kea • Know how to create and manage automation pipelines with tools such as Jenk

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