Solution Architect

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About the role

Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com . **This is a hybrid position that requires 3 days per week in office at our Bangalore location** Syndigo is looking for a Solution Architect to own end-to-end solution and functional architecture for enterprise PXM, PIM, and MDM implementations, ensuring strong alignment between business strategy, data strategy, and technical execution. This role is accountable for leading discovery, defining target-state architecture, and producing clear, scalable, governed functional designs across systems. The Solution Architect works with customers, Program Managers, Implementation Leads, Product, Engineering, and Partners to translate requirements into executable solutions. The Solution Architect reduces delivery risk and prevents rework by acting as the design authority and data governance champion across Syndigo's delivery programmes. As agentic commerce reshapes how product data is consumed, this role also owns whether a customer's data foundation is genuinely ready for AI. HOW WE’LL BE WINNING TOGETHER DAY TO DAY Functional Solution Design • Lead functional discovery to understand business processes, data requirements, and target-state objectives • Define and document data models, hierarchies, taxonomies, attributes, workflows, and business rules across PXM, PIM, and MDM • Translate business requirements into scalable, governed functional designs aligned to platform capability • Produce a clear Functional Specification Document at the close of each solution phase Integration & Data Strategy • Define integration approach, system interaction models, and data ownership boundaries • Align data migration strategy, validation approach, and cutover planning with delivery teams • Ensure functional alignment across upstream systems such as ERP and PLM and downstream channels such as commerce, marketplaces, and syndication • Set data quality thresholds and governance rules that the delivered solution must sustain Design for AI & Agentic Commerce • Assess whether a customer's taxonomy, attribution, and data quality are sufficient for AI enrichment and agentic consumption • Design human-in-the-loop checkpoints into target-state workflows so automation stays governed • Define where AI agents may act unattended and where human approval remains mandatory • Specify the data quality and completeness thresholds that make AI output trustworthy Cross-Functional & Multi-Team Collaboration • Partner closely with Implementation Leads, Program Managers, Product, Engineering, and partner teams • Facilitate customer and partner workshops, design reviews, and solution walkthroughs • Provide continuous design guidance during implementation to prevent scope creep and rework Design Governance & Quality • Act as design authority to ensure functional consistency and architectural integrity against Syndigo best practice and product guidelines • Ensure adherence to data governance standards, best practice, and Center of Excellence guidelines • Review solution changes and assess downstream impact across systems before approval Working with AI • The Solution Architect carries the deepest AI responsibility in the delivery organisation. The role decides whether a customer's data foundation can support AI and agentic commerce, and designs the governance that keeps automa

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