Client Due Dilligence Analyst (DDQ)

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About the role

About AlphaSense: AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit www.alpha-sense.com . Come join us. About the Role: The DDQ Analyst plays an important role in supporting AlphaSense’s global sales process by responding to client Due Diligence Questionnaires accurately, consistently, and on time. This role sits at the intersection of IT Security, Compliance, Sales, Cyber, and Risk, giving the analyst strong exposure to how a global SaaS company supports enterprise customers, protects data, and manages compliance requirements. This is a high-volume, process-driven role suited to someone with hands-on DDQ experience who thrives on structure, attention to detail, and a fast-paced environment. The analyst will use approved response content, documented procedures, and AI-assisted tools to move DDQs through the workflow efficiently, applying sound judgment on which questions can be answered from approved sources and which require escalation to a subject matter expert. The role is responsible for the accuracy, consistency, and timeliness of client-facing security and compliance responses that directly support deal timelines. What You’ll Do: • Support AlphaSense’s global sales process by completing client DDQs accurately, consistently, and within agreed turnaround times. • Review incoming DDQs, understand the nature of the request, and process them by following established standard operating procedures, templates, and the approved internal knowledge base. • Retrieve and apply pre-approved, standardized answers to client questionnaires, ensuring each response is accurate, consistent, and aligned with approved company positions. • Use AI-assisted tooling to help draft, match, and assemble questionnaire responses, while carefully reviewing all AI-generated output for accuracy before it is finalized. • Identify questions that fall outside the SOP or do not have an approved answer in the knowledge base, and escalate them promptly and clearly to the appropriate subject matter expert rather than improvising a response. • Work cross-functionally with teams such as Information Security, Engineering, Privacy, Legal, Product, and Sales to help move client requests forward and support deal timelines. • Protect confidential client and company information at all times, handling sensitive security, compliance, and commercial data in line with confidentiality and data-handling policies. • Maintain accurate trackers, records, and DDQ pipeline updates to ensure requests are monitored, prioritized, and completed within defined turnaround times. • Help maintain the “Source of Truth” repository of standardized answers by flagging outdated content and adding newly approved responses under the guidance of senior team members. • Manage access requests for the AlphaSense Trust Library by following the documented process, enabling clients to self-serve standard security and compliance documentation. • Apply and deepen working knowledg

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