Senior Survey Programmer (Qualtrics)

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About the role

Overview: Guidepoint's Market Research Team is seeking a Senior Survey Programmer to help set up and program some of our most complex/bespoke market research questionnaires into web-based platforms with custom web design, and conducting QA on programmed survey work. This position would be expected to work hours aligned with US-based colleagues on the East Coast. This can be a hybrid position out of one of our offices in India (Mumbai, Pune) or remote. What You’ll Do: • Program market research questionnaires provided in Microsoft Word formatting into the Qualtrics online survey platform in a high quality and timely manner • Set up routing, custom display logic, and termination logic to ensure only appropriate respondents are let into the survey and asked relevant questions • Ensure questions and any supporting media (video, images, formatted text) are displayed in the survey platform in a way that is accessible, understandable, aesthetically pleasing, and engaging for survey respondents • Use web-oriented programming languages (Javascript/JQuery, HTML/CSS) to create custom question designs, back-end logic/data structure, or display functionality within the Qualtrics survey platform to meet client requests • Contribute to accessible libraries of Javascript/JQuery examples to enable consistent and repeatable execution of custom question, data structure, or logic designs within a survey for less technical programming staff • Make recommendations to project managers for adjustments or clarification where designs or specifications are unclear to yourself or would produce confusion for survey respondents • Conduct quality assurance on programmed surveys to ensure they meet client/project requirements prior to sending • Ensure projects are set up to collect sample, either internally or via redirects from external recruitment partners • Manage and upload translations provided by third parties, and conduct quality assurance to ensure translations are displaying correctly for end respondents • Communicate directly and indirectly with project managers on project status updates, edit requests, and questions, through instant messaging, video calls, and updates in project management platforms • Coordinate with fieldwork teams to ensure necessary quotas are set up and kept up-to-date • Other duties as required What You Have: • 7+ years experience in programming market research surveys in Qualtrics (strongly preferred) or another online survey platform (Decipher/Forsta, Alchemer, Sawtooth, Versive) • Ability to interface with internal teams to gather requirements, translate spec documents into programmed surveys, and communicate updates on timing expectations • Experience with JavaScript/jQuery, HTML, and CSS for developing custom question types or presentations • Comfort with implementing more complex survey design elements (conjoint, maxdiff, least-fill randomization) • Experience QAing surveys and designing survey QA processes and workflows to ensure that work aligns to requested spec/design work • Ability to consult on best practices for survey design and experience, flagging if survey designs may have issues that make them difficult for end-respondents to answer What we Offer: • Competitive compensation • Employee medical coverage • Central office location • Entrepreneurial environment, autonomy, and fast decisions • Casual work environment About Guidepoint: Guidepoint powers end-to-end research workflows for the world’s best research teams. Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, propriet

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