Jobs / United States / Servicenow INC
Director of Expert Services, Security and Risk
Servicenow INC · 🇺🇸 Dallas , Texas, US (Remote) · Remote
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Servicenow INC paid sponsored hires in similar roles1 certified filing for “Director, Software Engineering – Digital Technology GTM” (Computer and Information Systems Managers) in TX: $209k–$209k, median $209k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Servicenow INC
The US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Servicenow INC →
About the role
The Team As part of Delivery Excellence, our Security and Risk Services team empowers enterprises to build resilience and strengthen their operational and security posture across their most critical risk and compliance domains. We partner closely with customers to drive security adoption, risk mitigation, compliance excellence, and demonstrable business value through our Security and Risk product portfolio. The Role As Director, Security and Risk Services (Americas), you will lead services delivery execution for Security and Risk customers across the US and Canada. You will manage senior-level technical consultants and Business Process Consultants (BPCs) to deliver transformative solutions while driving key strategic initiatives. You will be instrumental in expanding the ServiceNow Security and Risk footprint, ensuring delivery excellence, nurturing deep customer relationships, and maximizing customer value realization in the security and risk domain. What you'll do: Strategic leadership & security innovation • Manage delivery execution for a team of senior-level technical consultants and Business Process Consultants, ensuring successful delivery of strategic transformation initiatives and customer implementations. • Partner with the Acceleration & Modernization (A&M) team to lead programmatic rollout of AI-powered security and risk automation capabilities, driving adoption of intelligent tools that enhance consultant productivity, accelerate time-to-value, and optimize delivery outcomes. • Partner with Director of Security & Risk, Practice leader to develop and execute a comprehensive business plan for Security and Risk Services across the Americas, focusing on market expansion, differentiation, and customer success within key product areas. • Work with Product Excellence (PEx) to drive global standards on best practice development, adoption, and new product introduction (NPI) in the security and risk domain. • Lead regional sales strategies, drive portfolio performance, and achieve or exceed services revenue targets for the Security and Risk Services portfolio. • Stay informed of security trends, regulatory landscape changes, and emerging risk management opportunities to enhance and expand ServiceNow Security and Risk adoption. Customer success & delivery excellence • Provide active, visible leadership to your team of technical consultants and BPCs, fostering a high-performance and customer-centric delivery culture. • Build and maintain strong executive relationships with key customer stakeholders, including Chief Information Security Officers, Chief Risk Officers, Chief Compliance Officers, Chief Information Officers, and business transformation leaders. • Champion high-quality delivery and customer satisfaction, leading continuous improvement initiatives globally and locally. Establish and manage delivery quality standards spanning sales support through hyper-care, including oversight of both internal resources and delivery partners to ensure consistent, world-class customer outcomes. • Engage with senior customer leaders to shape security and risk transformation roadmaps, optimize risk management processes, and drive successful business outcomes. • Monitor key delivery metrics and team performance, using insights to improve operational efficiency, service excellence, and consultant productivity. • Travel up to 40% annually based on business and customer needs. Cross-functional collaboration & ecosystem leadership • Drive collaboration with cross-functional teams across Product, Sales, Customer Excellence Group (CEG), Marketing, Training, Sales Enablement, and Partner organizations to ensure seamless implementation and expansion of Security and Risk solutions. • Lead strategic alignment wit