Jobs / Romania / Brainlab INC

Support Specialist - Romania

Brainlab INC · 🌍 Bucharest, Bucharest, RO (Remote) · Remote

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Sponsor Radar — Brainlab INC

Sponsorship not verified for this country

No government sponsor record covers this employer in this country.

Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Brainlab INC →

About the role

Join our technical support team as a Brainlab Support Specialist. You'll provide expert service, manage installations and maintenance, and support clinical staff—remotely from your home office. Products: Loop X, Airo. Learn more about Loop X by clicking  here . Main responsibilities will include: • Independently perform installations, maintenance, and repairs of Brainlab systems (e.g. Loop X, Airo) at hospitals and clinical sites • Provide remote and on-site technical support, guiding clinical users through troubleshooting and system operation • Ensure optimal device functionality by conducting diagnostics, upgrades, and proactive service checks • Act as a trusted technical advisor for our customers, fostering strong relationships and long-term satisfaction • Support product launches by coordinating setup, testing, and user onboarding • Document all service activities accurately and in compliance with quality standards • Collaborate closely with other teams (sales, engineering, clinical support) to ensure a seamless customer experience • Degree in electrical engineering, electronics, mechatronics, or similar • Ideally first experience in technical support,  preferably in the healthcare sector • Familiar with X-ray systems and/or scanner technology (a plus) • Strong IT, networking, and troubleshooting skills • Independent, structured, and solution-oriented working style • Excellent communication skills in English and German • High willingness to travel national (up to 80%), with the possibility of occasional international assignments • Confident use of MS Office; Salesforce knowledge is an advantage • Valid driver’s licens • A mutually-supportive, international team • Meaningful work with a lasting impact on medical technology • Company car, cell phone, laptop - also for private use • Flexible working hours as well as homeoffice • Comprehensive training and continuing education opportunities Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.  Contact person: Ayline Föll

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Source: smartrecruiters First seen: 2026-10-16 Last confirmed: 2026-10-16 How our data works → Report this job

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