Salesforce Technical Lead

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: • The work we do and the innovation we drive • Our values of share, care a nd dare • A workplace culture that fosters creativity, diversity and autonomy • Our borderless, global framework, which enables seamless collaboration The Role We are seeking a highly experienced Technical Lead with 8+ years of confirmed Salesforce platform experience to lead a product team within the SF Core workstream of a global Luxury Maison’s Salesforce CRM Factory. SF Core is the Factory’s Priority 1 workstream and its largest team, covering the Maison’s core Sales Cloud CRM — Accounts, Contacts, Leads, Opportunities, and the custom clienteling and boutique retail data model built on top of it. Operating as the senior-most technical authority within your squad and as a key technical reference across the Factory, you will set architecture direction, safeguard platform integrity, and mentor the next generation of Tech Leads — delivering robust, scalable CRM solutions that power boutique retail operations, omnichannel clienteling, and luxury client experiences across 5 continents. If you believe that great software and haute couture share the same DNA — precision, craft, and zero tolerance for defects — this role is for you. • A curious problem solver who challenges the status quo • A collaborator who values teamwork and knowledge-sharing • Excited by the intersection of technology, creativity and data • Experienced in Agile methodologies and consulting (a plus) Role & Responsibilities Technical Leadership & Architecture: • Own end-to-end technical strategy and implementation across multiple features and workstreams — from design to deployment to documentation. • Define and drive multi-quarter architecture roadmaps aligned with the Maison’s IS model, in direct partnership with System Architects and Enterprise Architects. • Anticipate architectural constraints and technical risks ahead of PI Planning and macro-grooming, influencing the roadmap before commitments are made. • Exercise final veto authority on fast-fixes or shortcuts that risk destabilising the Salesforce platform — quality and long-term platform health are non-negotiable. • Act as the escalation point for cross-team technical decisions and arbitrate trade-offs between squads. • Represent the Factory in architecture governance forums and contribute to enterprise-wide technical standards. Development & Code Quality: • Guide the implementation of clean, well-tested Apex, Lightning Web Components (LWC), and platform-native code with full automated unit test coverage (TDD standard), stepping in hands-on where needed. • Define the technical strategy for automated business and regression testing across the squad. • Own the code review framework and pair programming culture; set and audit software craftsmanship standards Factory-wide. • Define and continuously improve CI/CD pipeline standards; drive automation of testing, deployment, and delivery processes. • Own the technical debt strategy — prioritise, negotiate, and drive down debt for long-term platform stability. Run Activities (20% of Capacity): • Act as the ultimate Level 3 escalation point in the incident management chain for complex, hi