Sales Lead/Manager - Dallas, TX

Groupon connects 42 million customers with local experiences - restaurants, events, wellness and travel - and the million-plus merchants who deliver them. Our mission is to get people offline and into the real world at prices that make it possible. We're an AI-native company in the middle of a platform transformation, moving from a deals marketplace to an experience discovery platform that works for customers and merchants at the same time. Sales Lead/ Manager, Dallas TX Groupon is opening a brand-new Business Development site in Dallas-Fort Worth, and we're looking for the person to lead it from day one. You'd have reps reporting directly to you, with real ownership over how the floor runs: no extra layer of management between you and your team, and real say in how things get built. Because you'd be the first hire on this site, a lot of what makes a floor succeed hasn't been written yet: the coaching rhythm, the 1:1 structure, the way the team supports each other through a hard week. That's really exciting if you're someone who wants to shape a team culture rather than inherit one. It's also real work, and we want to be upfront about what it takes so you can make a good decision for yourself, not just a good decision for us. One thing we ask of every new leader here, and we think it matters: for your first six to eight weeks, you'd carry a reduced book yourself: your own calls, your own merchants; before stepping fully into managing the team. We don't do this to test you. We do it because managers who've recently been in the exact calls their team is making end up better coaches, with more credibility and more precise feedback to give. It's a head start, not a hurdle, and you'd have support during it, not just a target. What the role actually involves: Running the floor day to day • Keeping an eye on team activity and engagement, especially in the weeks after someone's onboarded: new reps often need extra encouragement and structure early on, and that support is a big part of why teams stay strong • Carrying a lighter book of your own for the first 6–8 weeks, so you're coaching from experience, not just theory • Using the data you have to understand what's really going on with each rep: activity, results, or something else; and responding with the right kind of support Coaching and developing your team • Getting to know each rep well enough to coach them personally, every week: this is the part of the job we think matters most, and we don't want it handed off to someone else • Building your own version of 1:1s, pipeline reviews, and team check-ins: you'll have real input into what the company-wide standard eventually looks like • Making thoughtful calls about who's ready for more responsibility and who needs a different kind of support, and following through with care either way Owning new business for your site • Leading merchant acquisition for your team day to day • Staying close enough to the work that you can jump in and help when a rep hits a tricky negotiation • Setting a deal-quality bar the team can be proud of Growing your team over time • Drawing on your own network, if you have one in the DFW area, as you think about who might be a good fit down the line • Helping shape what this site becomes: its culture, its habits, its identity - knowing that's a real responsibility and also a real opportunity What we're hoping you bring: Important to have • 3+ years of hands-on experience leading/managing a team of 8–20 outbound SMB or merchant-facing reps, where you were involved in coaching and reviewing calls • Some experience keeping a team's energy and activity up through the harder stretches after onboarding; whatever that's looked like for you • A track record of reps sticking around and growing und