Technical Support Engineer
Digicert INC · 🌍 India, Bangalore
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal — ask the recruiter.
- No government sponsor record hereNo government sponsor record covers this employer in this country.
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- Can’t check pay against the visa rulesWe don’t have visa salary rules for this country yet.
- Confirmed live todayWhen a source last listed this job as open.
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Why not apply?
No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.
SponsorApply flags time-wasters so your applications go where they can land. These come from the posting's own wording — read the original listing to confirm. See better-fit alternatives →
Sponsor Radar — Digicert INC
No government sponsor record covers this employer in this country.
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Digicert INC →
About the role
Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com Job summary DigiCert is looking for a detail-oriented, energetic Technical Support Engineer to join our team. The Technical Support Engineer will be responsible for ensuring the quality of our internal and customer-facing Security products for the DigiCert software. The ideal candidate will have a passion for and a commitment to providing customers with a world class support experience during the US time shift. The Tech Support Engineer will be responsible for providing support via phone and email to DigiCert US based customers to support the DigiCert One platform. What you will do • Support our US Customers on the DigiCert One platform for all certificate lifecycle products via phone and email within support cases • Project a professional company image through phone and email interactions • Work with our Validation teams to process Lawyer Card request • Collaborate with Cross-functional teams to resolve issues and provide solutions • Recognize, document and alert supervisors of trends in customer calls • Research through Knowledge Base articles, labs and other means to resolve customer issues • Master internal tools used for timely problem resolution • Contribute to DigiCert Knowledge Base What you will have • 2+ years degree in IT, related technical degree, or equivalent work experience • 2+ years of experience in technical support • Strong problem-solving skills • Knowledge of PKI certificates • Working knowledge of Rest API’s • Experience working with Windows OS, Active Directory, MAC OS and Unix. • Experience configuring SSO and two-factor authentication • Comfortable working on a computer daily and conversing over the phone and through email. • Strong oral, written and interpersonal communication skills • Detailed-oriented with excellent organization skills • Self-motivated, manage your time well, and get things done • Team oriented and ability to work with people from diverse backgrounds • Industry related certificates are a plus (Security +, MSCE…) Nice to have PPREFERRED QUALIFICATIONS • 2+ years of experience in a technical support role within the tech industry • Excellent knowledge of Microsoft products and other applicable software or applications Benefits • Generous time off policies • Top shelf benefits • Education, wellness and lifestyle support To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered. #LI-SD1