Sales Development Representative

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! About Bottomline Bottomline is a global leader in business payments and cash management solutions. We help businesses and financial institutions transform the way they pay, get paid, optimize cash flow, and reduce financial risk through innovative technology and automation. As we continue to grow, we're looking for ambitious, curious, and motivated Sales Development Representatives to join our North America team and help create new business opportunities across our target markets. Role Overview The Sales Development Representative (SDR) is responsible for generating qualified sales opportunities for aligned Sales and Account Management teams through outbound prospecting, inbound lead follow-up, and strategic account engagement. This role is ideal for someone who enjoys building relationships, connecting with senior decision-makers, and creating opportunities through a combination of phone, email, social selling, AI-powered prospecting, and account-based outreach. Key Responsibilities • Identify, research, and engage target accounts and key decision-makers. • Generate qualified meetings and sales opportunities for Sales and Account Management. • Execute outbound prospecting through calls, emails, LinkedIn, and multi-channel sales sequences. • Follow up promptly on marketing-generated leads, event attendees, webinar registrants, and content syndication inquiries. • Develop a strong understanding of Bottomline's solutions, industry challenges, and customer value propositions. • Collaborate closely with Sales, Marketing, Customer Success, Solution Consultants and Account Management teams. • Maintain accurate prospect and activity records within CRM systems. • Leverage AI tools and sales technology platforms to improve prospecting efficiency and personalization. • Consistently achieve and exceed monthly and quarterly activity and pipeline targets. • Participate in training, coaching, and ongoing sales enablement programs. What We're Looking For Essential Skills & Experience • Previous experience in sales, business development, customer-facing, or prospecting roles. • Strong communication and interpersonal skills. • Confidence engaging with senior business stakeholders. • Highly motivated with a proactive and resilient mindset. • Excellent organizational and time-management skills. • Ability to manage multiple priorities in a fast-paced environment. • Comfortable working with sales tools and CRM platforms. Preferred Experience ("nice to have" not essential) • Experience within SaaS, fintech, payments, banking, ERP, finance, or technology industries. • Familiarity with Salesforce, LinkedIn Sales Navigator, Zoom Info, Nooks or similar sales engagement tools. • Experience using AI tools to support prospect research and outreach personalization. • Understanding of MEDDPICC, BANT, or enterprise sales methodologies. Success Measures Success in this role will be measured by: • Qualified meetings • Sales opportunities generated • Pipeline created • Conversion rates across the sales funnel • Account engagement levels • Activity quality and consistency • Contribution to team and company goals What Success Looks Like In your first 12 months, you will: • Build a strong understanding of Bottomline's solutions and ideal customer profiles. • Consisten