Solutions Engineer - US

Our Culture Quantum Metric 's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. About The Role As an Enterprise Solutions Engineer at Quantum Metric, you will serve as a trusted technical advisor supporting complex, high-value sales opportunities across North America. Working in close partnership with Enterprise Account Executives, you will engage with large, enterprise organizations to help them transform how they understand and optimize digital customer experiences. In this role, you will guide the technical strategy for enterprise deals, aligning Quantum Metric’s platform with strategic business initiatives. You will connect with diverse audiences—from digital and product teams to C-level executives—positioning Quantum Metric as a critical component of enterprise digital transformation. Responsibilities • Strategic Advisory: Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing • Solution Design: Create tailored demonstrations and narratives that align Quantum Metric’s platform with high-level business outcomes • POC Execution: Lead complex proof-of-concepts, defining success criteria and quantifying measurable business value • Technical Architecture: Translate customer needs into scalable solution architectures and clear value propositions • Cross-Functional Partnership: Collaborate with Account Executives on deal orchestration and coordinate with Product/Engineering to ensure smooth post-sales onboarding • Market Influence: Support RFP responses and provide structured customer feedback to influence the product roadmap Requirements • Linguistic Skills: Professional level fluency in Spanish is a plus • Experience: 4+ years in Enterprise Pre-Sales/Solutions Engineering within the SaaS or software sector • Sales Acumen: Proven success supporting complex, multi-layered sales cycles for large enterprise organizations • Stakeholder Management: Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO) • Technical Depth: Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning • Communication: Exceptional storytelling and presentation skills tailored for diverse corporate environments • Agility: Strong organizational skills to manage multiple strategic deals and a willingness to travel 20–25% Preferred Qualifications • Experience in Digital Experience Analytics or CXM platforms • Familiarity with agentic AI, enterprise data archi