Senior Performance Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Join an agile team with deep startup roots. We operate as a high-velocity 'startup-within-Salesforce,' following our recent acquisition. You’ll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce. You will have the unique opportunity to perfect the original  '0 to 1' product with the founding team, as we push towards an order-of-magnitude increase in the scale of our customer base.  Global supply chains still rely on slow, manual processes—email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise. Agentforce Operations is reimagining the supply chain with an AI-powered platform for designing, automating, and orchestrating end-to-end business processes, with seamless collaboration through familiar channels like email and Slack. For Salesforce, this represents a major back-office growth opportunity, while also delivering innovations that enhance the existing front-office business. Customers are clamoring for more , rapidly expanding their use cases as we enter an exhilarating growth phase. As one user put it: “I’ve been waiting for this for 20 years.” What you’ll do You would be joining at an exciting inflection point in Agentforce Operations’ history. Our product was built with intentional startup speed that created tight coupling, limited observability, and reliability and scaling gaps that are now surfacing as customer adoption accelerates. As a performance engineer for Agentforce Operations, your mandate will be to radically optimize the scalability, resilience, and performance of our product and platform across the entire stack to help usher in this next phase of growth. The ideal candidate would be able to develop a deep technical understanding of our architecture and then deliver the end-to-end implementation of optimizations that would enable us to achieve greater scalability while simultaneously improving our reliability. Agentforce Operations manages complex, infinitely configurable states with equally complex state transitions and interfaces to teams across the organization. That means you'd be tackling a wide array of challenges that would include optimization of our existing data model, streamlining of our asynchronous operations patterns, profiling and rightsizing our infrastructure, and developing both the tools and observability to run experiments and empirically validate results.  You would be considered the subject matter expert in matters of application performance and as such you’d operate with meaningful autonomy while building alignment across engineering. This role comes with ample opportunity for advancement by raising the bar on system quality, leveling up the engineers around you, and ultimately accelerating