Regional Manager, US Delivery (Chicago, Dallas or Philadelphia)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.   Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.   Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: • Career development with an international company where you can grow the career you dream of. • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. • An excellent retirement savings plan with high employer contribution • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.   The Opportunity • This is a remote position • Qualified candidates must currently live in the Chicago, Dallas or Philadelphia area. • Easy access to major metropolitan airport • Must be able to travel up to 50% • The territory covers the Eastern part of the US • Must have a Valid Driver’s License.   What You’ll Work On • Client facing delivery and support manager focused on customer satisfaction, effective communication and application deployment.  • Responsible for the direct management and development of a technical team focused on the end-to-end delivery of the AlinIQ Digital Health Applications. • Sound understanding of diagnostic laboratory workflows and the use of relevant software technologies in support of the same • Demonstrated hands on technical experience with laboratory information systems, middleware and/or analyzer management systems, inventory management systems and/or clinical decision support systems • Strong leadership skills in coaching, development and growth within the organization • Technical proficiency with general business applications such as MS Office, MS Project, Smartsheet. • Strong verbal and written communication skills with excellent customer facing capabilities • Attention to detail and a concern for quality • People management and leadership skills • Able to innovate; and willingness to bring forth ideas, escalate issues and risks in a positive way  • Become a trusted advisor to customers • Prioritization and management of customer needs & conflicts, solutions leadership, effective team management and leadership with a continuous improvement mindset • Provide feature/ product enhancement input based on customer feedback • Maintain and assume accountability for a culture of high customer service  • Execute project work plans with a focus on timely completion & risk mitigation • Track and report on assigned project aspects