IT Engineer

Who We Are AI coding is the largest use case of enterprise AI adoption today, as is evident from the success of Anthropic on Claude Code, Cursor’s $60B exit to SpaceX, and Cognition’s $48B valuation. The bottleneck now has moved from code generation to security and safety - AI agents write code faster than any team can review it, and over 65% of the lines of code produced by them are insecure. Vulnerabilities are piling up 16x faster than companies can fix them, and adversaries are able to exploit these new vulnerabilities within hours. AURI by Endor Labs closes that gap. It runs inside the harness where coding agents work, through hooks, skills and MCP, so the controls sit outside the model and every agent action is visible. Underneath is our patented code context graph, which maps code, open source, containers and infrastructure. It shows which vulnerabilities can actually be reached and exploited, then delivers fixes that won’t break the application. Security teams get evidence instead of noise, and developers get fixes instead of tickets. The companies building AI trust us to secure it - our customers include OpenAI, SpaceX, DoorDash, Dropbox, Atlassian, MongoDB, Snowflake, Robinhood and Peloton to name a few. Endor Labs is the third company from Founder & CEO Varun Badhwar, who built Prisma Cloud, the platform that helped define cloud security, from $0 to $300M ARR at Palo Alto Networks. We’ve raised $163M from Lightspeed, Coatue, DFJ Growth, Salesforce Ventures and Dell Technologies Capital. Software runs everything around our lives today - banking, hospitals, airports and power grids. AI now writes more of it every day, and our mission is to make sure the world can trust that software. Come build that future with us. How You'll Make an Impact As an IT Engineer at Endor Labs, you’ll help build and maintain a secure, reliable, and seamless technology experience for our employees. You’ll own day-to-day IT operations across endpoints, identity and access, business applications, networking, and office technology while helping us scale our IT environment as the company grows. • Own employee IT onboarding and offboarding, including laptop setup, configuration, deployment, and access provisioning. • Provide hands-on support for macOS and Windows environments and troubleshoot hardware, software, and operating system issues. • Manage and secure corporate endpoints using MDM and security platforms such as Jamf and CrowdStrike. • Manage software deployment, security updates, patching, device compliance, and endpoint configuration. • Manage user accounts, SSO, and access to corporate applications and SaaS platforms. • Troubleshoot networking and connectivity issues across LAN, Wi-Fi, VPN, and related infrastructure. • Support business applications and office technology, including Zoom and conference room A/V systems. • Manage IT assets, inventory, procurement, and device lifecycle. • Build and improve IT processes, documentation, and automation to make IT operations more scalable and efficient. • Partner with security and other teams to maintain a strong IT security and compliance posture. What You Bring to the Table If you enjoy solving technical problems, working directly with users, and building reliable IT systems in a fast-moving technology environment, we would love to talk to you! • 7+ years of experience in IT support, IT operations, or a similar role, preferably in a fast-growing technology company. • 3+ years of hands-on experience supporting macOS and Windows environments, including MDM and device management tools such as Jamf. • Strong troubleshooting skills across endpoints, hardware, software, LAN, Wi-Fi, VPN, and common networking issues. • Solid understanding of networking fundamentals, including