Senior Technical Consultant: Salesforce(Automotive Experience)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Executive Summary & Organizational Context Within Salesforce Professional Services, the Senior Technical Consultant — Automotive Cloud role occupies a vital strategic position at the bleeding edge of AI CRM and automotive industry digital transformation. As automotive enterprises navigate sweeping market disruptions—from electric vehicle transitions and direct-to-consumer sales models to connected vehicle telemetry and autonomous fleets—this role serves as the bridge between pioneering platform capabilities and real-world enterprise execution. Salesforce stands as the #1 AI CRM, defining an ecosystem where humans with agents drive customer success together. It is an organizational environment where ambition meets action, technology meets trust, and innovation functions as an operating principle. As Salesforce leads global workforce transformation in the agentic era, the practice actively seeks Trailblazers who are passionate about bettering business and the world through artificial intelligence, driving rapid innovation, and keeping core values like trust at the center of every client commitment. Operating in a paradigm where Agentforce represents the future of autonomous and assisted AI interactions, incoming talent directly shapes the trajectory of Salesforce by translating cutting-edge platform capabilities into measurable enterprise value. The Senior Technical Consultant operates as a hands-on advisor positioned directly at the intersection of Salesforce platform architecture and deep automotive domain knowledge. Covering an enterprise scope that spans Original Equipment Manufacturers (OEMs), authorized dealership networks, commercial fleet operators, and emerging mobility providers, the consultant acts as the trusted technical voice for client leadership navigating complex digital transformations. In this capacity, the consultant leads critical work streams within enterprise engagements by architecting solutions, guiding technical implementation teams, presenting and defending technical designs before client governing bodies, evaluating complex solution trade-offs, proactively mitigating architectural risk, and seeing issues through to complete resolution. Building upon this organizational mission, the following section outlines the specific technical responsibilities, domain implementations, and high-impact work streams that define daily execution in this role. 2. Strategic Impact & Core Responsibilities The Senior Technical Consultant accelerates time-to-value, mitigates architecture-level risk, and drives sustained enterprise value across high-stakes customer engagements. By combining hands-on technical design with strategic risk management, the role ensures that automotive clients successfully translate complex platform capabilities into resilient, scalable operational outcomes. Technical Architecture & Work Stream Leadership • Lead the end-to-end technical design and delivery of dedicated work streams within t