Sales Training Program Manager

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day.  At Outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo® Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care. We’re giving providers time back to focus on patient care. And we’re giving patients the power to take control of their life and get back to enjoying the things they love. Position Overview The Sales Training Program Manager builds the commercial learning system that equips Outset’s sales organization to execute with confidence, consistency, and speed. Reporting to the Director of Sales Effectiveness, this role owns the strategy, architecture, content, governance, and measurement of sales training across onboarding, ongoing development, product launches, and commercial capability initiatives. This is the builder role. You’ll translate business priorities, field needs, performance data, and subject-matter expertise into practical learning experiences, tools, and reinforcement plans. The Senior Sales Trainer is the primary field-facing delivery and coaching partner, bringing these programs to life through facilitation, ride-alongs, practice, and reinforcement. Sales Leadership remains accountable for individual performance, competency, and execution. Build the Commercial Learning Strategy Effective sales training begins with a clear view of the capabilities the business needs now and next. • Lead quarterly learning-needs analysis using business priorities, performance data, field observations, learner feedback, and input from Sales Leadership. • Build and maintain the commercial training roadmap, learning calendar, competency framework, and role-based development pathways. • Define learning objectives, target behaviors, assessment methods, and reinforcement plans for each training initiative. • Manage programs end to end, including scoping, stakeholder alignment, design, development, launch, assessment, iteration, and communication. Design Content That Works in the Field The goal is not simply to create training; it is to create learning that changes what happens in customer conversations. • Design onboarding curricula, quarterly sales training, product-launch learning, and advanced capability programs for capital sales professionals. • Create instructor-led, virtual, blended, and digital learning experiences grounded in adult learning principles and real-world application. • Develop facilitator guides, participant materials, job aids, simulations, assessments, certification tools, and field-reinforcement resources. • Translate complex clinical, technical, and commercial information into practical, learner-centered content in partnership with subject-matter experts. • Create the standards, materials, and train-the-trainer framework used by the Senior Sales Trainer to prepare volunteer trainers from within the Sales organization. Assess, Measure, and Improve Field insight and evidence should continuously sharpen the learning system. • Conduct targeted ride-alongs and structured field observations to evaluate learning transfer, valida