Senior Strategy & Operations Specialist

This role acts as the central operational and analytical anchor supporting the Platform Leader across the EMEA region. As a key individual contributor, you will provide comprehensive visibility into both solution and branded product businesses by consolidating data, tracking performance, and facilitating cross-departmental alignment. You will play a crucial role in drafting business plans and coordinating with regional teams to ensure strategic initiatives are effectively executed from the ground up. Key Responsibilities Strategic Planning & Execution Tracking • Assist the Platform Leader in drafting and consolidating regional strategy and business plans. • Act as a central communication bridge across various departments to track the progress of strategic initiatives and ensure a high degree of execution. • Consolidate cross-functional data and business intelligence to provide management with a holistic, end-to-end view of the regional business portfolio. Business Operations & Performance Analysis • Coordinate end-to-end daily business operations across the EMEA region for both solution and branded product lines. • Track KPI achievements, conduct detailed revenue gap analyses, and collaborate with relevant stakeholders to formulate practical recovery plans. • Collaborate with cross-country teams to identify operational bottlenecks and support initiatives that improve overall business performance. Process Optimization & Transformation • Facilitate the rollout and execution of end-to-end process implementations and digital transformation initiatives. • Monitor daily operations to ensure compliance with regional and global operational, commercial, and financial standards • Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management or a related discipline. • 10+ years of experience in Business Operations, Commercial Operations, Sales Operations or Customer Operations within international business environments. • Proven experience supporting regional and global business operations across cross-functional teams. • Extensive experience leading and optimizing end-to-end business processes, ensuring seamless collaboration across Sales, Customer Service, Supply Chain, Logistics, Finance and Operations. • Demonstrated success in driving business process standardization, operational governance and continuous improvement initiatives. • Experience leading ERP implementation, business system optimization and digital transformation projects. • Strong understanding of commercial operations, customer operations, supply chain and logistics processes. • Proven ability to partner with Sales, Finance, Supply Chain, Logistics, Customer Service and Project Management teams to improve operational performance and business efficiency. Technical Skills • ERP systems (SAP, Microsoft Dynamics 365 Business Central or equivalent). • CRM systems and sales pipeline management. • Business process mapping and process governance. • Performance reporting. • Business data analysis. • Microsoft Excel (Advanced). Language Skills • Fluency in English and Chinese is required. • Proficiency in another European language is an advantage. As an innovative and global company, you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation.