Jobs / Ireland / Salesforce INC
Technical Support Engineer (French speaking)
Salesforce INC · 🌍 Ireland - Dublin
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal — ask the recruiter.
- No government sponsor record hereNo government sponsor record covers this employer in this country.
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- Can’t check pay against the visa rulesNo salary stated. Ireland Critical Skills Employment Permit needs at least €40,904 a year (General Employment Permit: €36,605). Source: https://enterprise.gov.ie/en/what-we-do/workplace-and-skills/employment-permits/permit-types/critical-skills-employment-permit/, rules effective 2026-03-01.
- Confirmed live todayWhen a source last listed this job as open.
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No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.
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Sponsor Radar — Salesforce INC
No government sponsor record covers this employer in this country.
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Salesforce INC →
About the role
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We’re currently looking for a French Speaking Technical Support Engineer with experience in providing world-class technical support to join our team in Dublin, Ireland. Job Summary Informatica is currently seeking an enthusiastic, motivated individual to join our global team of highly skilled support staff. Our support teams deal with a wide range of Cloud products including Master Data, Data Integration, Data Quality and Data Governance. As a Technical Support Engineer, you will be responsible for providing world-class technical support to Informatica customers, partners, and internal teams. In the role of Technical Support Engineer, you must be able to work and adapt in a fluid, fast-paced environment. You must have strong technical, communication, and collaboration skills and a laser focus on customer success. Your Role Responsibilities? Here's What You'll Do • Provide best in class technical support to customers, partners, and internal teams. • Managing customer issues and escalations within our Salesforce CRM system • Manage the technical support lifecycle all the way to successful resolution by analysing and reproducing problems and managing customer expectations throughout. • Work with regional partners on proactive support, enablement, and guidance. • Follow up on actions in a timely manner and with attention to detail. • Coordinate with other teams to identify, report and speed up resolutions of product defects and anticipate and pre-emptively deflect escalations or at-risk customer situations. • Handle customer situations with diplomacy, sensitivity, confidentiality, and discretion. What We’d Like to See • Passionate about delivering the highest quality of customer success. • A team player who can work both independently and collaboratively. • An avid learner and adaptable to a fast-changing technical environment. • Ability to communicate effectively with customers at all levels as well as internal stakeholders. • A high degree of analytical, troubleshooting, and problem-solving abilities. • An excellent level of Java with demonstrable experience in programming. • Excellent grasp of relational database management theory and practice – particularly Oracle and MS SQL Server. • Good experience in Windows and Linux (Red Hat and SuSE) flavours of operating system. • Good knowledge of Cloud platforms like Azure, AWS or GCP • Demonstrable experience with Open API Specification (Swagger), web service frameworks, including REST and SOAP. • Experience of debugging in Java or another Object-Oriented Programming Language • Fluent French speaker (essential) and excellent verbal and written skills in English. Role Essentials • Bachelor’s degree in a relevant field such as Computer Science, Computational Mathematics, Computer/Software Engineering or equivalent practical experience. • Minimum 1+ years of industry experience in supporting mission-critical software components; exposure to cloud native applications/architectu