Quality Systems Specialist

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Join Medtronic as a Quality Systems Specialist and help ensure that quality and compliance are seamlessly integrated into distribution operations. Based in Heerlen, the Netherlands, you will play a key role in implementing and maintaining the Quality Management System, driving compliance, and supporting the reliable delivery of products that improve patients' lives. At Medtronic, we're committed to improving outcomes for patients through innovative healthcare solutions. Achieving that goal depends on talented people who bring expertise, curiosity, and a passion for continuous improvement. This is your perfect opportunity to join us, contribute to the Medtronic mission and Put Patients First. A Quality Systems Specialist within the Global Deliver Quality organization ensures quality requirements are effectively integrated into day-to-day distribution and warehousing activities. The role is responsible for embedding quality requirements into operational processes, proactively managing risks, and driving continuous improvement throughout the supply chain. The specialist serves as a key connector between cross-functional stakeholders, including Distribution Center Operations, Supply Chain, and Operating Unit Quality teams. The successful candidate will have a visible impact by improving process performance, strengthening inspection readiness, reducing quality risks, and enabling teams to consistently deliver high-quality products to patients. Primary Responsibilities: • Serve as the primary quality contact for processes performed within local Distribution Centers. • Partner with process owners to build quality knowledge, support process implementation, and leverage quality and project management tools to drive continuous improvement. • Manage ISO (International Organization for Standardization) certification activities for the applicable ISO 13485:2016 and provide expertise and guidance in interpreting internal and external policies and/or regulations to assure compliance. • Monitor and analyze Key Performance Indicators (KPIs) to identify trends, drive corrective actions, and support continuous improvement initiatives. • Conduct internal audits and Gemba Walks to assess process effectiveness, verify compliance, and collaborate with operational teams to implement improvements. • Increase awareness on Quality topics and embed a Quality mindset in the organization to put patients first and support local organizations on identifying improvement areas. Required Qualifications: • Bachelor's degree in Quality, Engineering, Life Sciences, Supply Chain, Business, or a related field. • Min. 2 years of relevant work experience in a highly regulated environment (for example: Medical Device Technology, Pharmaceutical, Automotive or in a (Medical) Logistics operational environment). • Problem-solving and analytical skills with the ability to identify issues, determine root causes, and implement effective solutions. • Strong communication and collaboration skills. • Excellent command of the English language both verbal and written, command of the Dutch language would be beneficial. Preferred Qualifications: • Experience within a medical logistics environment. • Working knowledge of quality management systems (ISO 9001 /ISO 13485), including CAPA, nonconfor