Skills this job asks for
Data engineeringLLMsCustomer successJavaScriptSalesforceCRMZendeskSQLSnowflakeAWSPython
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About the role
Integration meets Innovation
At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world.
We are seeking a Senior Integrations Engineer with expertise in Enterprise System Integrations and Business Process Automation. In this role, you will design, build, and deploy scalable integration solutions and automations, as well as develop AI chatbots using various technologies across multiple domains.
The Global Technology Operations team is dedicated to digitally transforming and scaling Celigo's business, enhancing productivity, and improving operational efficiency. We work closely with top talent across the company to drive both our business operations and product development. As an Integrations Engineer, you will support the business and finance teams by seamlessly connecting systems and data. Additionally, you will build automations using integrator.io and AI concepts to eliminate redundant tasks, enabling teams to focus on higher-value activities.
What would you do if hired?
• Champion the Celigo product through transformational integrations that enable scalable business growth.
• Design, build, and deliver scalable data pipelines leveraging modern cloud architectures.
• Collaborate with business process experts to develop solutions for complex systems and data platforms that drive revenue growth.
• Ensure your integrations adhere to engineering best practices, emphasizing data quality, accuracy, operability, and security.
• Contribute to the development of AI chatbots for internal stakeholders.
• Build and maintain trusted relationships with technical and business teams.
• Manage multiple projects concurrently, including operational tasks.
• Serve as the owner and final escalation point for your integrations.
• Produce clear, accurate technical documentation, develop support processes and procedures, and facilitate smooth hand-offs to peers and other organizational units.
Who are we looking for?
Experience & Technical Expertise:
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• Proven experience in developing AI agents or bots that autonomously interact with various tools and systems to derive and act upon business insights.
• Expertise in integrating Large Language Models (LLMs) such as OpenAI's GPT series, Google's Gemini, or Anthropic's Claude with external APIs, vector databases, and enterprise platforms to automate workflows and enhance decision-making processes.
• Strong understanding of prompt engineering, context management, and the orchestration of multi-step tasks using AI-driven solutions.
• At least 5 years designing and building integration solutions, ideally within Sales or Customer Success domains.
• Proficient with Enterprise iPaaS platforms (Celigo, Snaplogic, Boomi, Mulesoft, etc.).
• Strong expertise in developing integrations using REST and SOAP APIs, with at least 2 years of experience in JSON and XML schema design.
• Proficient in JavaScript for data processing within integration projects.
• Familiar with various authentication mechanisms such as OAuth 2.0, SAML2, and JWT Bearer Tokens.
• Hands-on experience with cloud applications like Salesforce, HubSpot, NetSuite, Zendesk, Gong, Gainsight, and similar platforms.
• Working knowledge of SQL, Snowflake stored procedures, AWS S3, and Redshift, along with a clear understanding of integration design patterns.
• Working knowledge on Agent SDKs, Model context protocol, Python is a plus.
• Business Acumen & Communication:
• Able to quickly learn business processes, under
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