Integration Engineer

Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement , we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. The Direct Integrations team sits at the heart of this mission. We turn carrier and customer complexity into reliable, scalable connectivity - balancing speed, quality, and long-term network health. The Opportunity: We’re hiring a n Integrations Engineer to join our Direct Integrations team in Kraków. This role is for someone who thrives at the intersection of technology, operations, and problem-solving. You’ll own end-to-end delivery of carrier and customer integrations across multiple modes (FTL, LTL, Parcel, Ocean, Air), working hands-on with APIs, EDI, and flat files. Beyond execution, you’ll help improve how we operate - contributing to automation, AI adoption, and process improvements that scale impact across the team. This is not a pure project management role. It’s a technical, outcome-driven position with real ownership. What You’ll Do Integration Delivery & Ownership • Own end-to-end delivery of integrations, from technical review through testing and go-live. • Configure, validate , and troubleshoot integrations using APIs, EDI, and flat-file connections. • Investigate complex data, mapping, and tracking issues; identify root causes and drive durable fixes. • Manage multiple integrations and support tickets in parallel while meeting SLA expectations. Operational Excellence • Ensure integrations meet quality, performance, and data standards before production release. • Actively manage your queue, prioritizing work based on customer impact, urgency, and business value. • Document solutions, edge cases, and best practices to reduce repeat issues and improve onboarding. Cross-Functional Collaboration • Work closely with Product, Engineering, Customer Success, Support, and Sales to unblock delivery. • Translate technical constraints into clear recommendations and trade-offs for non-technical stakeholders. • Support strategic customers and deals by ensuring integration readiness and realistic timelines. Automation & AI Enablement • Use AI tools to improve efficiency, accuracy, and speed in daily work (analysis, troubleshooting, communication). • Contribute ideas and prototy