Implementation Manager

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in India. As a Manager, Publisher (Pub) PS India on the Publisher Professional Services team in our Delhi/Gurgaon office , you’ll lead a global team of Implementation Engineers supporting publisher partners across APAC, EMEA, and the US. You’ll combine hands-on technical leadership with strategic operational management to grow your team’s capabilities, optimize global workflows, and deliver outstanding results for our clients. You’ll empower your team to take on increasingly complex technical implementations while driving operational excellence across the global support function. To thrive in this role, you'll need: • 5+ years of proven experience in a leadership or management role, directly managing a technical team (e.g. Implementation Engineers, Solutions Engineering, Professional Services, etc.). • Demonstrated ability to mentor, coach, and develop technical talent, specifically with a track record of successfully growing a team's capacity and technical skills from supporting low-complexity tasks to handling higher-complexity project support. • Hands-on technical leader, with strong experience with HTML, CSS, JavaScript, ReactJS and SQL. Comfortable troubleshooting and resolving technical issues independently. • Excellent communication, interpersonal, and leadership skills with the ability to inspire and motivate a team operating in a complex, multi-stakeholder global environment. • Strong strategic thinking and problem-solving abilities, with a track record of improving global support processes, optimizing workflows, and driving operational excellence across multi-regional stakeholders. • Experience in change management and team growth is required. • Familiarity with AI technologies and the ability to leverage AI to optimize processes and increase efficiency is a strong advantage. Bonus points if you have: • Familiarity with AI technologies and experience leveraging AI to optimize processes and increase efficiency. • Experience supporting global Enterprise publisher teams across APAC, EMEA, and the US. How you’ll make an impact: • Manage the team’s global operation, overseeing implementation support across APAC, EMEA, and the US and ensuring effective distribution of tasks to maximize support for regional Enterprise Publisher Professional Services teams. • Provide hands-on technical leadership, advanced technical guidance, coaching, and mentorship to Implementation Engineers while building the team’s technical depth. • Identify skill gaps and implement targeted training initiatives that enable the team to support increasingly complex technical implementations. • Lead hiring, onboarding, performance reviews, goal setting, feedback, and career development plans to build and retain a high-performing technical team. • Partner with regional leadership and cross-functional stakeholders to define strategic objectives, workflows, service level agreements, and key performance indicators. • Drive operational excellence by identifying and implementing process improvements, tools, and efficient workflows while tracking performance, support quality, productivity, and strategic value delivered to global stakeholders. Why Taboola? If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about: Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture. Well-being: Competitive benefits and a supportive work environment Flexibility: We offer a hybrid