Technical Director AI

Technical Director - AI Engineering Location: UK wide Type: Hybrid - office/client/home A few words about us: Valtech is a global digital agency focused on enabling business transformation. We enable clients to anticipate tomorrow’s trends and connect more directly with their consumers across digital and physical touchpoints. We deliver innovation with a purpose. With expertise across experience design, technology and marketing, our passion is in addressing transformational business challenges for our clients. Challenges where we re-imagine the customer journey and build new connected experiences. Challenges where we make data work in this new era and help our clients transform the way they operate and optimise business-critical digital platforms for multichannel commerce and marketing. Operating across five continents with over 6,000 innovators in twenty-two countries, we help organisations reimagine the way they connect with their customers, leverage data, and transform their business operations. We are proud of: • The work we do and innovation we drive • Our Values of share, care and dare • A workplace culture that fosters creativity, diversity and autonomy • Our borderless, global framework, which enables seamless collaboration The Role: You will be a key decision maker in Valtech’s UK AI transformation, and a member of the UK Technology, Data and AI Leadership Team that leads on all things AI . Y ou will be accountable for AI policy across product and operations within our Product Development Lifecycle (PDLC) , defining how AI is responsibly adopted and turning that policy into everyday practice for our teams and clients. You will also be Valtech’s key UK relationship lead for our Anthropic partnership. Alongside this, you will lead large-scale, global transformation for our most strategic clients and a community of talented people passionate about building best-in-class digital solutions. Embedded within our largest clients, you will work with C-level stakeholders whilst staying close to the teams who make it happen. Our perfect candidate really cares about helping teams make things better for users , and is as credible as a coach and mentor as they are as a technologist. Curiosity, critical thought, and an ability to get under the skin of our clients’ businesses will make this role seriously satisfying. Strategic Client Leadership • Build relationships with senior technology stakeholders within our clients’ businesses. • Serve as the transformation lead for major enterprise client s , shaping and delivering vision, technology strategy, implementation, and operating model change s . • Grow accounts by identifying upsell and cross-sell opportunities that are rooted in client business requirements and have robust ROI . • Align enterprise functions and digital workstreams so initiatives ladder up into a cohesive strategy. • Be accountable for the successful delivery of the work . • Represent Valtech with authority and confidence, guiding clients through their initiatives as their trusted advisor . • Be the technical escalation point for assigned clients , identifying and resolving issues as soon as they arise . • AI product delivery operations strategy: recommend AI tooling and usage patterns that deliver measurable return on investment for our clients. • AI product strategy: recommend the use of AI within clients’ products where appropriate, to deliver value for their customers and end users. • Design human/AI collaboration models with clients and teams, defining where people stay in the loop (reviewing and approving AI outputs) and over the loop (setting guardrails and supervising autonomous AI workflows). • Operating model reviews and design for AI adoption : centralised reuse of AI pipelines and