Authenticator

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About the role

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with. Sneaker Authenticator Role: Sneaker Authenticator Location: Newington, Sydney Job description: We empower people and create economic opportunity. Looking for a global ecommerce leader where you can shape how the world buys, sells, and gives? If you said yes, eBay wants to talk to you. Where you can just be yourself, do your best work, and have a significant impact for people across the globe. Our vision for commerce is one that is enabled by people, powered by technology, and open to everyone. We employ outstanding people who do meaningful work that has a tangible impact on the lives of individuals all over the world. eBay is the first and leading destination for fashion re-commerce, and we are looking for a Sneaker Authenticator to help deliver trusted experiences to our luxury customers. About the team Our team is responsible for the authentication experience at eBay. We know that sneaker buyers want the real deal and eBay’s Authenticity Guarantee provides peace of mind when shopping online. We live a one-team culture and collaborate to bring the best experiences to our customers. We’re a fast-paced and agile workplace backed by a fun and supportive environment that is focused on helping our people learn and grow their careers faster than anywhere else. About the role: In this role you will be responsible for upholding buyer trust in sneakers at eBay, delivering an elevated experience to customers. Here are some things you’ll find yourself doing day-to-day: • Inspect, authenticate and re-package sneakers adhering to strict standards and processes. • Utilise expertise in sneakers to confirm an item's authenticity by locating brand identifiers (i.e SKU, size, manufacturer defects, assess wear) • Evaluate the quality of materials and construction of footwear • Work with eBay software and technology systems to track the item from dock receiving to the moment it is posted to the end customer. • Proactively work with the warehouse team and customer service to optimise processes. • Keep detailed notes and enter accurate data into our authentication database, including release information, product skus and production dates • Proactively work with other departments to improve processes The person we’re looking for: • Knowledge of sneakers across all brands, including originals, luxury and re-releases • Prior experience of authentication desired. • An eye for detail, with a precise and analytical mindset. • Comfortable with technology platforms. • Highly organized with demonstrated attention to detail • Dedicated to empowering the team around them and being a inclusive and supportive team member and contributor in all that you do. • U

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