Application Engineer

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. Job Summary This position supports technical sales and application engineering activities for HVAC products, driving business growth in West Region of the United States through bilingual communication and coordination with HQ. He/She provides daily technical analysis, reviews mechanical drawings, and prepares equipment proposals to ensure proper system application and compliance with design requirements. He/She supports new product introductions and enhances field team effectiveness by diagnosing application issues, creating technical sales tools, and distributing engineering data in collaboration with HQ. The Opportunity Technical Application, Design & Compliance • Provide daily HVAC technical analysis and application support for sales opportunities and project proposals to ensure optimal system performance and customer satisfaction in West Regional (Office Location : Alpharetta, Georgia) • Review mechanical drawings, specifications, and submittal documents to ensure proper equipment application and strict compliance with design requirements. • Ensure all product applications and system designs strictly adhere to industry standards and regulatory requirements, including DOE, AHRI, UL, and local building codes, to guarantee safety and performance compliance. • Prepare detailed equipment proposals, system selections, and technical recommendations based on specific project conditions and engineering requirements. Training & Market Education • Conduct technical seminars and webinars (both virtual and face-to-face) for internal Sales teams, Reps, Engineers, and Contractors to disseminate product knowledge and simplify the application of LG systems. • Develop and deliver educational content that empowers stakeholders to effectively design and sell LG solutions, ensuring the market is up-to-date on the latest technologies and installation best practices. HQ Coordination & Reporting • Provide bilingual (Korean/English) technical communication to facilitate seamless HQ coordination, field support, and resolution of complex customer inquiries. • Prepare and submit periodic reports to HQ, detailing market trends, project status, technical issues, and sales activities. • Diagnose application issues and coordinate directly with HQ engineering for root‑cause analysis and the implementation of corrective actions. • Support new product introduction (NPI) activities in close collaboration with HQ and subsidiary engineering teams to ensure successful market launches. Sales Support & Project Execution • Develop and share estimated equipment quotes with key internal and external stakeholders to support accurate project planning and strategic decision-making. • Create technical sales tools and application resources to significantly improve sale