Manager, Strategy & Operations, Global Business Development

ABOUT SOTHEBY'S Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City. THE ROLE Sotheby's is in the middle of a major transformation in how it builds and grows client relationships — modernizing the technology and data behind client coverage, standing up new functions, and running strategic projects that cut across client-facing teams and departments, including Product & Technology (P&T), Client Strategy, Valuations, Marketing, Operations, and more. This role sits inside Global Business Development, the team leading that transformation. You'll sit at the center of three pillars: (i) Tech Enablement, (ii) Function Optimization, and (iii) Cross-Departmental Partnership — working across the business to enable the transformation and identify new growth opportunities. That means scoping the tech enablement each initiative needs, partnering on the training that brings new ways of working to life, running project management end to end, gathering input through surveys and structured check-ins, and using data to make the case for change. RESPONSIBILITIES • Project & Program Management • Help shape how a newly built transformation function operates as it scales. Own intake, prioritization, and progress tracking across concurrent workstreams — the Tech Enablement roadmap, Function Optimization pilots, and the Cross-Org Initiatives pipeline. • Maintain project plans, timelines, and risk/issue logs, and flag dependencies or blockers before they slow a workstream down. • Cross-Functional Coordination • Work directly with stakeholders across Business Development functions (Client Strategy, Valuations, etc.), client-facing teams (Global Fine Art, Luxury), and other departments (P&T, Operations, Marketing) to keep initiatives moving. • Design and run surveys and structured check-ins to gather input across departments, and turn the results into clear, actionable recommendations. • Prepare executive-ready briefing materials, decks, and updates for leadership audiences. • Support change management as new tools and ways of working roll out, including training materials and adoption communications. • Data Analysis • Pull and structure the data behind pilot evaluations and KPI tracking — the evidence base every resourcing decision runs on. • Run cohort and pattern analysis supporting segmentation, coverage, and function-optimization work. • Build and maintain dashboards and reporting cadences that give leadership ongoing visibility into program health. • Use AI tools — including Claude and custom agents or workflows — to accelerate research, synthesis, drafting, and analysis, and to automate recurring manual work. • Strategic Support • Absorb the coordination and analytical layer of work so senior leadership time is freed for the highest-impact strategic decisions. • Help build the business case — KPIs, expected outcomes, and resourcing needs — behind future hiring and investment decisions. • Document processes and playbooks that let successful pilots scale into sta