Executive Medical Director of Market Operations

Accompany Health is on a mission to give patients with complex needs the dignified, high-quality care they deserve but rarely receive. A primary, behavioral, and social care provider, Accompany Health walks alongside patients for their entire care journey, offering at-home and virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is powered by remarkable care teams, elegant technology, and a commitment to evidence-based practice. We build long-term relationships with our patients so they know, without question, that our team is here for them day or night, year after year. We focus on the health outcomes most important to our patients to make it clear that they lead the way. To achieve our mission, we collaborate with community-based organizations, local providers, and health plans. Led by our empathetic care teams, guided by proven care models, and powered by our own technology, we deliver a level of service that our communities rightfully deserve but rarely receive. While our headquarters is in Bethesda, MD, our teams are distributed across the country. If you’re eager to make a tangible difference in people’s lives, to help correct long-standing disparities in health care, join us. About the role: As an Executive Medical Director, you will serve as a senior clinical leader at Accompany Health, reporting directly to the Chief Medical Officer. Working in close partnership with the Head of Market Operations, VBC leadership team, and Product teams, you will hold dyad operational accountability for building, leading, and refining market-based clinical care systems. You will directly drive high-quality clinical care, total cost of care performance, quality metrics, and exceptional employee engagement across clinical pods. Responsibilities will include: Operational & Clinical Performance Management: • In dyad partnership with the Head of Market Operations, design and execute operational systems to deliver excellent, compassionate, patient-centered clinical care • Accountability includes driving key market KPIs, accurate clinical documentation, total cost of care reduction, 4+ STARs on HEDIS measures, and strong patient engagement and experience Clinical People Leadership & Talent Development: • Directly manage Market Medical Directors and Clinical Directors/Managers to lead market-based physicians and APCs. Support and coach clinical leadership on managing care pod panels, refine ongoing competencies, establish coaching/remediation plans, and partner with the People Team to build clear career growth pathways Strategic Leader for Clinical Innovation: • Act as a key clinical leader for strategic clinical innovation, including technology and AI enablement, in order to design and implement care model innovations and programming targeted at reducing avoidable medical expense, improving quality and preventative care, ensuring appropriate diagnosis, and driving strong patient engagement and experience Quality, Safety, and Culture: • Ensure adherence to evidence-based clinical guidelines, Accompany Health standards, clinical policies, safety protocols, and company procedures while actively upholding company cultural values and norms Market Implementation & Expansion: • Partner with Market Operations to lead timely and successful new payor/market implementations • Oversee clinician hiring, recruiting, and adaptation of operational systems tailored to specific market and contract requirements Growth and Payor Relationships: • Represent Accompany Health externally to advance partnerships with payors, health systems, and provider groups in order to drive success of market implementation and future growth Direct Clinical Care & On-Call Coverage: • Dedicate up to ~10% of time to direct clini