Jobs / Japan / Onespan INC

Onespan INC

Customer Support

Tokyo Posted 1 month ago

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Skills this job asks for

Customer serviceCybersecurityC++Java

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Sponsorship verdict

No sponsorship evidence yet

No government record and no wording either way. Not a refusal: ask the recruiter.

  • No government sponsor record hereNo government sponsor record covers this employer in this country.
  • The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
  • Can’t check pay against the visa rulesWe don’t have visa salary rules for this country yet.
  • Confirmed live todayWhen a source last listed this job as open.
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Before you apply

Sponsorship unknown

No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.

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About the role

At OneSpan , we specialize in digital identity and anti-fraud solutions that create exceptional and secure experiences. OneSpan is looking for a Customer Support to join our team in Tokyo . Responsibilities • Provide first level customer support service to customers • Investigate and understand problems faced by customers • Troubleshoot and provide problem resolution if available • Escalate problems to product specialist if necessary • Provide timely update to customers on the ongoing troubleshooting status Requirements • Bachelor or Master degree in Computer Science/Information Security/Information Technology or equivalent • Minimum of 2 years working experience in information security software and in a customer support role • Basic understanding of different mobile technologies, operating systems, cloud computing and others • Working knowledge in programming languages such as C/C++, Java and REST • Basic knowledge of information security fields such as strong authentication, digital signature, access control, mobile security and others will be advantage • Excellent social skills and team player #LI-LS1

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