Content Manager – Retail

Retail Content Manager Fixed-term Maternity Cover 📍 London (office-based) · Full-time · 12-month fixed-term contract (maternity cover) Team description SumUp's retail channel covers everything a shopper or retail partner sees before they choose SumUp: packaging, in-store displays, Amazon listings, retail landing pages, co-branded materials and event content. With major launches ahead, including Tap to Pay, new hardware and SumUp's first consumer proposition in retail, this role is the one place where messaging, production and sign off come together before anything goes live. It's a rare mix of strategy and craft: setting the retail narrative, then writing, briefing and quality checking the content that makes each launch land with the right audience, on time and on brand. 🎥 Take a look inside our office: London What you'll do • Own content strategy and delivery for priority launches, including Tap to Pay, new hardware and SumUp's first consumer proposition in retail • Build and maintain retail landing pages and content repositories, writing and updating copy as products, offers and priorities change • Shape a clear framework for how business and consumer messaging run alongside each other across the retail funnel, from awareness to conversion • Write and brief content for retail campaigns and events, including seasonal activity and in-store materials • Manage localisation workflows and quality checks so content stays accurate and compliant across markets • Keep the retail content plan up to date, with clear briefs, owners and delivery dates for every project You'll be great for this role if • Proven, retail-sector experience in content management, content strategy or copywriting is essential, ideally built within consumer electronics, fintech B2B or payments, or FMCG environments. • Track record of delivering content across multiple formats and channels, including packaging, point-of-sale materials and online marketplaces, including optimizing copy for SEO and conversion. • Strong ability to turn complex product and commercial information into clear, engaging business and consumer facing copy. • Comfort managing multiple concurrent briefs, deadlines and review cycles with strong organisational discipline. • Confident cross-functional stakeholder management, including experience navigating co-branding requirements, with native-level written and spoken English. Familiarity with Builder.io and content management systems, plus experience producing content for events and trade shows, is a plus but not essential. Why you should join SumUp 🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves 📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education 🏥 Health matters: private health insurance, including optical and dental 🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta 💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%) 🛡 Peace of mind: life insurance from MetLife for 2× your salary 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team About SumUp Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in