Data Quality and Governance Product Manager

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Data Quality and Governance Product Manager Senior Specialist, Product Management Data Quality & Governance Product Manager, Small Business Credit Analytics (SBCA) ________________________________________ Overview Small Business Credit Analytics (SBCA) helps financial institutions make better lending and risk decisions through trusted, data-driven insights. We are seeking a Senior Specialist, Product Management to serve as the Data Quality & Governance Product Manager for the SBCA portfolio. This role will be accountable for establishing data quality standards, governance frameworks, and operational controls that ensure SBCA data is accurate, complete, timely, reliable, and trusted by customers. The ideal candidate combines strong product management skills with deep data expertise and will partner across Product, Engineering, Data Science, Data Engineering, Operations, and Customer Success teams to drive continuous improvements in data quality and governance. ________________________________________ Role Own the SBCA Data Quality Strategy and Roadmap • Define and execute the SBCA Data Quality and Governance roadmap. • Establish data quality standards, KPIs, scorecards, and operational objectives. • Drive improvements in data accuracy, completeness, consistency, freshness, coverage, and match rates. • Partner with Engineering and Data teams to implement proactive monitoring and quality controls. Lead Data Governance & Stewardship • Define and maintain business definitions, data standards, governance policies, and stewardship processes. • Ensure consistent metric definitions and data usage practices across SBCA products. • Partner with Privacy, Legal, Compliance, and Risk teams to support governance requirements. Drive Operational Excellence • Monitor the health and performance of SBCA data products and data pipelines. • Improve observability, monitoring, alerting, and incident management capabilities. • Track key operational metrics including match rates, data availability, data freshness, SLA attainment, and defect resolution. • Collaborate with key internal teams to manage and resolve data quality issues including customer-impacting incidents. Advocate for Customers • Assess customer and business impact associated with quality issues. • Translate customer feedback into prioritized roadmap investments. • Drive measurable improvements in customer trust, adoption, and satisfaction. Collaborate Across the Organization • Partner with cross-functional teams including Product Management, Engineering, Data Engineering, Data Science, Operations, Customer Success, and regional teams. • Lead governance reviews, quality forums, and operational readiness discussions. • Influence cross-functional stakeholders to align on priorities, ownership, and remediation plans. ________________________________________ All About You Product Management Experience • Experience in Product Management, Data Product Management, Data Quality, Data Governance, Analytics, or related disciplines. • Experience owning complex initiatives that span multiple teams and stakeholders. • Strong communication, stakeholder management, and prioritization skills. • Ability to translate technical challenges into business outcomes and product investments. Must