Lead Applied Value Engineer | HLS- DACH
Celonis INC · 🌍 Bangalore, India
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About the role
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Senior Applied Value Engineer - India, your primary focus will be supporting our GCC's (Global Competency Centers) across the Adopt and Expand phases of our customer value journey. This team will be a part of the Global VE CoE spearheading our mission of data-driven business transformation with our customers. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide. The Role: • Collaborate with GCC customers in India to uncover their core business challenges and determine how Celonis can help them achieve their business objectives • Provide support to other regions, including APAC, to establish and cultivate foundational accounts. • Build strong relationships with our customers by winning their trust through technical, product expertise, and business acumen to act as a trusted advisor. • Collaborate and share customer insights & feedback with internal Product and Engineering teams to influence product innovation • Create re-usable collateral, best practices & tools within the Global VE Center of Excellence and feed them back to the regional Value Engineering team • Conduct ROI analysis and develop business cases to quantify the potential benefits of implementing Celonis solutions The work you’ll do: Identify & Frame Value • Discover and translate customers’ strategic priorities into high-impact Celonis use cases • Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers • Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executive Realize Value • Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement • Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiative • Present results and realized value to senior management and C-level executive Scale Value • Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion • Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need: • Live for Customer Value: 5 yrs + experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excel