Payroll Specialist (Bangkok-based, Relocation Provided)

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About the role

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. The Opportunity: As a senior member of our high-performing Global Payroll team based in Bangkok, you will play a critical role in driving payroll excellence, governance, and transformation across our international payroll operations. Reporting to the Payroll Manager, the Payroll Specialist will have end-to-end ownership of payroll operations for assigned countries or regions, ensuring timely, accurate, and compliant payroll delivery. In addition to managing complex payroll operations, you will act as a subject-matter expert, support strategic payroll initiatives, lead process improvements and transformation projects, and provide guidance to Payroll Partners within the team. You will partner closely with People, Finance, Tax, Legal, Treasury, People Systems, and external payroll vendors to strengthen controls, improve employee experience, and build scalable global payroll processes. What You’ll Do: • Own end-to-end payroll delivery for assigned countries or regions, ensuring payroll is processed accurately, on time, and in compliance with local statutory and regulatory requirements. • Lead monthly payroll activities, including validation of payroll inputs and outputs, variance analysis, statutory payments, funding requirements, and payroll sign-off. • Manage complex payroll accounting activities, including payroll GL reconciliation, payroll funding reconciliation, vendor invoice validation, accruals, and issue resolution. • Act as the primary payroll subject-matter expert and escalation point for complex payroll, compliance, accounting, and employee-related matters. • Manage and govern payroll vendors against contractual obligations, SLAs, KPIs, quality standards, and regulatory requirements, driving corrective actions where necessary. • Build strong relationships with payroll vendors and internal stakeholders to ensure risks, issues, and dependencies are identified and resolved proactively. • Lead payroll implementations, migrations, integrations, vendor transitions, system upgrades, and new-country payroll setups while ensuring operational continuity and minimal employee impact. • Partner with People Systems, Finance, Treasury

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