Product Manager

Location Remote ​- Portugal   Position As a Product Manager, you will act as a conduit between our customers, all our internal teams, and the community at large. You will work with clients to understand their needs and desires and use your technical and communication skills to align them to internal workstreams within Engineering, Solution Consulting, and Marketing. In addition, you will work closely with our Customer Success department.   As a Product Manager, you will explore and develop product ideas, whether as a result of discussions with clients and partners, via market research, or by investigating open-source technologies. You will help craft, manage, and roll out comprehensive enablement material via marketing channels, community content, and social media.   You will be hands on with the products and services that our internal and external customers utilize, understanding its benefits and limitations, focusing on bringing the best out of every facet of the platform and the supporting ecosystem.   Responsibilities • Thorough understanding of the overall market, leading vendors, and open-source technologies • Work closely with stakeholders (customers, partners, and community) to understand needs and priorities • Translate market and stakeholder needs into product requirements • Collaborate with Engineering and Solution Consulting team on feature ideas to prioritize and bring potential solutions to life • Drive the Business Development in close alignment with our Customer Success team as well as the Sales team • Become the Company’s Product Advocate and outbound spokesperson via video content, podcasts, webinars, and written releases • Co-own product specifications, requirements, and release plans • Collect and synthesize inputs from Engineering, Sales, Marketing team, and the general market to lead business and products direction • Partner with cross-functional teams to ensure quality product output, timeliness, and market requirements • Drive and operate internal Project Management and Pre-Sales topics in collaboration with other teams in Neptune Software • Nurture and grow developer (& partner) community, Neptune Heroes, Social Media presence Create internal and external technical enablement material and collaterals for internal (Pre-Sales) and external audiences (Academy, E-Learning, and Classroom-Training) • Create internal competitive analysis content • Maintain a growing library of Marketplace items, consisting of modular Application Building Blocks to comprehensive Add-On solutions designed to enhance the product offering • Contribute towards the roll out of our innovative AI Assistant integration • Assist with various internal project initiatives to help improve quality of work and service within the business and for our customers • Contribute toward the management and improvement of the public facing demo environment ]]> • Bachelor/Master’s degree in computer science or software product management • 3 - 7 years of software product management or related experience • Strong technical aptitude — comfortable with software architecture concepts and hands-on with AI tools; formal coding experience is helpful but not essential • Exceptional strategic communications skills • Experience with enterprise architecture • A confident and trusted advisor who can provide accurate inside into market development and client needs • Customer and service-oriented mindset and like to pass on knowledge and experience • Networking is not a foreign concept, you have the ability to build effective working relationships and work closely with our global go-to-market team and local sales team, but also with our customers and partners • Able to work both independently and as part of a team • Team player with an entrep