Alton, Front of House and Security, Brand Ambassador (STARS)

We have a exciting opportunity for an experienced Front of House, Reception, Brand Ambassador to join our STARS team Working for one of our high-profile clients in Alton, GU34 2YT Are you ready to play a pivotal role at the heart of a prestigious corporate client environment? We’re looking for someone who thrives on precision, professionalism, and purpose — someone who can deliver exceptional service while safeguarding people, property, and information with integrity. In this key position, you’ll be the trusted go-to for all enquiries, ensuring everything runs like clockwork. Your attention to detail, calm presence, and commitment to excellence will shape a safe, seamless, and client-focused experience every single day. More than a job — this is your opportunity to represent both a world-class client and the Securitas brand with pride, confidence, and credibility. If you’re driven, discreet, and passionate about creating secure environments where people and businesses can thrive — we want to hear from you.   • 22.5 hours per week (Alternating shifts each week) • Week 1 • Mon/Tue 08:30 - 17:15 • Wed 08:30 - 13:30 • Week 2  • Wed 12:15 - 17:15 • Thu/Fri 08:30 - 17:15 • £17.50 per hour Start Date: ASAP Important Information We operate a strict zero-tolerance Drug and Alcohol Policy. All employees are expected to report to work free from the influence of drugs and alcohol. Random and for-cause drug and alcohol testing may be carried out in accordance with company policy. • Responsibilities: • Meet and greet all staff, visitors and contractors in a professional and personable manner • Deliver a consistently high-end customer focused experience • Embody a high-performance approach and encourage colleagues to do the same • Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard • Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work • Assist in emergency situations • Provide timely and accurate information • Respond appropriately to varying and fast changing priorities • Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) • Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both Essential criteria: • Demonstrated ability to work reliably and accurately • Clear and confident communication skills • Maintains confidentiality and professional conduct • Attention to detail with strong organisation and prioritise tasks effectively in a dynamic environment • Proven ability to follow structured processes • Ability to obtain National Security Clearance • Due to the nature of this role and the level of security clearance required, applicants must be sole UK nationals (British citizens only) . Unfortunately, we are unable to consider dual nationals or applicants who hold citizenship of another country, even in addition to British citizenship. • Right to work in the UK • Minimum 5-year checkable work/education background Please only apply if you have experience delivering exemplary customer service with exceptional levels of communication and personal presentation.  Essential Skills • Highest quality personal appearance • Flexible, professional and adept at working under pressure • Outstanding written, verbal and oral communication skills • Customer oriented with a passion for high-level service • Working knowledge of administrative computer packages such as MS Office, GSuite, etc. • Polite and proactive • Punctual and trustworthy • Able to use initiative and highly adaptable • Experienced in Customer Service, Front of House, Concierge, Hosting or Customer fa