Manager, Strategy & Operations - Mastercard Economics Institute

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Strategy & Operations - Mastercard Economics Institute Overview • The Mastercard Economics Institute (MEI) is an economics lab that drives macroeconomic thought leadership in support of Mastercard’s efforts to build a more inclusive and sustainable digital economy • The Economics Institute was launched in 2020 to analyze macroeconomic trends through the lens of the consumer to deliver tailored and actionable insights on economic issues for customers, partners and policymakers • The Institute is composed of a team of economists and data scientists that utilize & synthesize the anonymized and aggregated data from the Mastercard network together with public data to bring powerful insights to life, in the form of 1:1 presentations, global thought leadership, media participation, and commercial work through the Economics Practice About the role We are seeking a Strategy & Operations Manager to sit at the intersection of these functions, translating strategy into operational outcomes, and creating operations infrastructure to power our strategy. This role serves as a strategic partner across MEI leadership, translating input from regional Growth & Engagement Leads, Chief Economists, Product, Finance, Marketing, and regional teams into actionable insights, executive communications, and decision support. The role also leads MEI’s operating cadence and governance, overseeing core planning, budgeting, resource allocation, portfolio management, and standard operating procedures. Working closely with the Business Operations Analyst, the Manager ensures efficient execution of recurring operational processes while continuously improving organizational infrastructure and ways of working. In this role, you will: • Develop executive presentations, briefings, decision materials, and strategic narratives for leadership and senior stakeholders • Lead strategic planning, budgeting, portfolio management, operating model development, group-wide objectives setting, and roadmap creation • Coordinate major annual milestones, including strategic reviews, offsites, and planning sessions • Manage quarterly business reviews with regional Growth & Engagement teams to identify growth opportunities and priorities • Support resource allocation decisions across headcount, subscription assets including dataset evaluation and acquistion, budget, and shared services • Drive management of MEI’s forward-looking thought leadership calendar in partnership with Chiefs, Marketing, and Communications • Oversee feedback mechanisms and continuous improvement initiatives • Manage the Business Operations Analyst and support senior stakeholder engagement for the Global Head of Growth & Operations, including overseeing cadence and alignment with key stakeholders – finance, HR, Marketing, Comms, Product et al. Typical deliverables include: • Executive briefings, LT presentations, QBRs, offsite materials, decision memos, and stakeholder communications • Strategic plans, multi-year roadmaps, investment cases, portfolio reviews, and initiative trackers • Growth narratives, value propositions, impact summaries, and advocacy materials • Business cases, opportunity assessments, capacity analyses, resource-allocation scenarios, and operating procedures • Ne