Marketing Communications Manager

About Customs Support Group Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals . We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs. What we do: We support more than 60,000 clients and process over 20 million declaration lines each year . From day-to-day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable. How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. Why it matters: Customs regulations are becoming increasingly complex, while geopolitical developments continue to reshape international trade and supply chains. Delays, compliance risks, and unclear regulations can have a significant impact on businesses. CSG helps clients stay compliant, reduce risk, and keep their supply chains moving. Why Join Us At CSG, you will be part of a growing international organization that is transforming how customs services are delivered across Europe. You will: • Take ownership of marketing communications activities for Poland and contribute to initiatives across the wider CEE region. • Work closely with local commercial leadership as well as an international Group Marketing team. • Translate global strategies into relevant, high-impact local campaigns. • Partner directly with Sales to drive lead generation and support commercial growth. • Build brand awareness and strengthen CSG’s position in an increasingly important area of international trade. • Work across a broad marketing scope, from digital campaigns and content to PR, events, employer branding, and sales enablement. • Have the autonomy to shape local marketing activities while benefiting from the expertise, tools, and support of an international organization. This is an opportunity for an experienced, hands-on marketer to combine strategic thinking with execution and have a visible impact on the growth of CSG in Poland and the CEE region. Purpose of the Position As Marketing Communications Manager, Poland (CEE), you will be responsible for the strategic support and hands-on execution of marketing and business development activities across Poland and the wider CEE region. This is an all-round marketing role. You will translate Group marketing strategy and messaging into relevant local campaigns, content, communications, and commercial initiatives that build brand awareness, generate leads, strengthen customer engagement, and support employer branding. You will work closely with CEE Management, Sales, local operations, and the Group Marketing team, acting as the connection between our international strategy and regional market needs. The role combines strategy with execution. You will not only develop plans, but also take ownership of delivering them, from creating content and launching campaigns to coordinating events, supporting Sales, working with external agencies, and measuring results. With dual reporting to the Country Commercial Director and Group Marketing Director, you will have the opportunity to influence both local commercial priorities and wider Group marketing initiatives. Main Responsibilities Marketing Strategy & Campaigns • Plan and execute marketing initiatives that support business growth, customer engagement, brand awareness, and sales targets in Poland and the CEE region. • Translate and adapt Group-level marketing strategy, messaging, content, and brand assets into relevant local campaigns. • Develop and execute int