O2C Specialist - Credit Control UK&IE

Company Overview We are a dynamic and forward-thinking customs services provider, committed to delivering exceptional customs solutions to our clients. With a strong focus on operational excellence, we are looking to strengthen our finance team by hiring a meticulous and proactive O2C Specialist - Credit Control to support our UK&IE operations. Position Summary We are looking for a detail-oriented O2C Specialist Credit Control to join our Finance team at Customs Support Group. In this role, you will be responsible for executing end-to-end billing activities within the Order-to-Cash process, ensuring invoices are issued accurately and on time while delivering excellent support to both internal and external stakeholders. You will play a key role in maintaining billing accuracy, resolving invoice-related issues, supporting month-end activities, and contributing to process improvements across the billing function. To be successful in this role, you should have a solid understanding of billing processes, strong analytical skills, excellent attention to detail, and the ability to work effectively in a fast-paced, international environment. Key Responsibilities: • Primary focus is the collection of receivables from our customers by actively contacting customers by phone and email. • Support our customers and our internal operations team with information about receivable positions and invoices. • Agree payment arrangements with customers and document these •  Manage external debt collection processes • Support in the preparation and analyses of periodic reports and overviews • Contribute to the continuous improvement of the company’s credit management processes. • Ensure invoices are issued accurately and within agreed service levels and contractual requirements. • Collaborate closely with Sales, Operations, Customer Service, Finance, and IT teams • Support month-end closing activities • Maintain compliance with internal controls, company policies, and audit requirements. • Identify opportunities for process improvement, standardization, and automation. • Support system enhancements and ongoing implementation of Microsoft Dynamics Business Central. • Contribute to continuous improvement and transformation initiatives within the O2C function. Requirements: • Minimum 3 years of experience in credit management roles ; Order-to-Cash, Accounts Receivable, or Finance Operations. • Experience in a shared services (SSC) or international environment is considered an advantage. • Experience working with ERP systems preferably Microsoft Dynamics Business Central • Strong Excel skills and ability to analyze operational data. • High attention to detail and strong organizational skills. • Strong problem-solving and analytical capabilities. • Ability to prioritize workload and meet deadlines in a fast-paced environment. • Strong communication and stakeholder management skills. • Proactive mindset and commitment to continuous improvement. • Experience with Power BI, reporting tools, or automation initiatives is an asset. • English knowledge – advanced (min. B2) level. What we offer: • A dynamic and international work environment. • A permanent position with growth potential. • Attractive fringe benefits, including a pension plan. • Hybrid working model and flexible working hours. • Learning & development opportunities. If you are passionate about finance and eager to contribute to a growing organization, we encourage you to apply for this exciting opportunity.