Sr. Product Operations Manager I

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Sr. Product Operations Manager I, VR International Our Mission is to Protect Life We are out to make the world a safer place by solving big problems and tackling the toughest challenges in public safety. From Axon's inception building the TASER device to today's ecosystem of connected hardware and software, our focus is helping officers and agencies serve their communities with confidence, safety, and integrity. Our moonshot is bold: reduce gun-related deaths between police and the public by 50% in 10 years. Virtual Reality training is a key part of that mission, enabling officers to practice de-escalation, empathy, and tactical decision-making in immersive, realistic environments. Agencies around the world are asking for it, and Axon is now scaling its VR training platform into new international markets, with launches underway or planned across Europe, Latin America, and Asia Pacific. Your Impact International expansion for Axon VR is picking up momentum and has significant potential, and we are only starting to scratch the surface. As we grow and scale, we are discovering what it takes to deploy VR training in each new market, and how needs differ by culture, region, and language. What made us successful in the US and Canada does not translate one-for-one, and every region, including EMEA, LATAM, and APAC, has its own needs. As the Sr. Product Operations Manager I for VR International, you will be the key operational partner to the in-market International VR GTM Lead, who leads international strategy, pricing, and new market prioritization. Together, you will build the operational foundation that lets us expand with confidence. That means putting the right structure and processes in place so each market has what it needs, including localized content, quotes and price books that work, inventory in local warehouses, trained teams, Trial and Evaluation (T&E) kits, and standard operating procedures (SOPs). This is a role with room to grow and scale as the business does. In line with the defined strategy, you will help define the foundation, put it to work in each new market, and refine it as we learn. You will work with international teams, distribution partners, and US-based teams, including Sales, Sales Engineering, Professional Services and Training, Supply Chain, Marketing, Proposals, Legal, Compliance, and Hardware Product Management. Your work will turn international VR from a series of one-off launches into a repeatable, scalable motion that helps bring Axon's mission to agencies around the world. What You'll Do Reports To: Sr Director, VR Hardware & Operations Direct Reports: None, individual contributor role Work Location: This role is based out of our Boston, MA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. Boston provides meaningful morning overlap with European and international partners and afternoon overlap with our West Coast-based VR team members. • Define and maintain the international operations playbook, SOPs, and launch checklists, adapting what works in t