Supplier Quality Manager

Your Key Responsibilities • Lead operational due diligence evaluations to assess suppliers operational capabilities, compliance, readiness, and quality systems  • Set up, coordinate, and execute the comprehensive Operations Supplier Due Diligence and Audit Roadmap. • Apply standardized risk management methodologies to identify operational risks and enforce proactive mitigation plans. • Lead and contribute to strategic initiatives and process optimization projects within the Supplier Quality and Quality Operations domains. • Support with investigation and escalation of quality issues to suppliers • Provide support to team members responsible for downstream suppliers to ensure end-to-end quality across the network. • Establish closed-loop feedback mechanisms linking real-world smartphone and audio field issue data directly back to supplier process controls. • Partner closely with internal stakeholders (such as Strategic sourcing, Manufacturing Operations, Product, Engineering) to drive quality improvements. Key Objectives • Ensure timely and successful delivery of audio device programs with ODM partners. Managing ODM deliverables such as project timelines, prototypes, testing, validation, and product ramp-up. • Translate Fairphone’s sustainability and product quality standards into actionable plans with external partners. • Coordinate across internal teams (Audio Design, Software, Hardware, Operations) to support ODM execution. • Drive continuous improvement in ODM collaboration practices, processes, and product outcomes. ]]> • You have a minimum of 5 years of experience in Supplier Quality or Quality Operations, with a proven track record in consumer electronics (smartphones, audio, or IoT devices) and supplier networks. • You have some formal training in Quality Management / Operations  • You have excellent written and verbal communication skills in English and Mandarin. • Preferably, you are familiar with working with macOS, Google Workspace, and Basecamp. ]]> • The opportunity to create an impact on the electronics industry around the world. • A diverse work environment full of international, passionate, warm-hearted team members. • Competitive salary aligned with market standards. • Statutory paid annual leave (10 days upon joining), public holidays, and rest days in accordance with the labour law. • Social benefits & contributions made by both employer and employee as required under Chinese law. • Professional development opportunities for training, skill development, and career advancement. ]]>